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Herb Chambers Maserati

Wayland, MA

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33 Reviews
Maserati is undoubtedly considered one of the most beautiful cars of all time. Its balance of luxury performance, handling and braking has made it the benchmark of all opulent sports sedans. Its exclusivity is truly of limited, personalized prod­uction. Herb Chambers Maserati is located in Wayland, Massachusetts, very close proximity to Boston. As a proud member of The Herb Chambers Companies, we are passionately dedicated in ensuring that our clients experience only the highest level of customer service.
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527 Boston Post Road, Rte 20

Wayland, MA

01778

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Showing 33 reviews

July 19, 2024

Great sales and service. Raymond has always been extremely helpful diagnosing and servicing my Quattroporte. He is incredibly knowledgeable and great to speak too about exoti More

by cnichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Swisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Holden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Herb Chambers Maserati responded

Thank you for the kind words! We appreciate you trusting Raymond, Joe & the rest of the Herb Chambers Maserati team with your automotive needs and look forward to seeing you next time. Take care!

May 07, 2024

BEST experience ever! From the moment I walked into the Service Department, the attention to detail and knowledge of the Alfa Romeo Stelvio was next level. Joe and Raymond More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Swisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Herb Chambers Maserati responded

Paula, we're delighted to know that Joe and Raymond provided you with such exceptional service here at Herb Chambers Maserati. Thanks for the high praise and please don't hesitate to reach out if we can assist you with any additional automotive needs in the future!

December 29, 2023

This Maserati Herb Chambers dealership was very thorough in diagnosing the failure with my car. The repair was done right the first time. Kind service- More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Guarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Hannafin
Jan 03, 2024 -

Herb Chambers Maserati responded

Hi Larry! We're glad to know that our team at Herb Chambers Maserati was able to diagnose and repair your car efficiently. Thanks for the positive feedback!

December 27, 2023

I had very good experience with Benjamin at Wayland dealership He’s a good and professional salesman , kind, and makes things goes smoothly. More

by hussa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tejal Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin W
Jan 02, 2024 -

Herb Chambers Maserati responded

Hi Hussa! We're delighted to know that Benjamin provided you with a smooth and professional experience at Herb Chambers Maserati. Thanks for your kind words!

June 17, 2021

After arriving home 50 miles away we realized that not After arriving home 50 miles away we realized that not all work was completed. they offered to have us come back, but at that point, it was late an h More

by bondo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christine Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

LET ME TELL YOU!!! I was extremely shocked at what an LET ME TELL YOU!!! I was extremely shocked at what an easy process this was!! After reading the other reviews, I was a little skeptical about visi More

by IsnCapitalConsulting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Petrarca, Giovanni Tosti, Dimitry. P, Christian. P, Jason Daniels, Joel Arroyo
February 05, 2021

One of the best service experiences that I've had!The One of the best service experiences that I've had! The service staff are all friendly and the service area exceptionally clean! While I was waiting More

by IsnCapitalConsulting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kat. R, James, Michelle Petrarca, Giovanni Tosti
November 27, 2020

To whom it may concernI would like to express my opinion To whom it may concern I would like to express my opinion regarding Maserati dealer in Wayland ,Ma. We were changing Maserati car . Paper work was d More

by Kkacprzak
Customer Service
Recommend Dealer
No
Employees Worked With
Maserati
Nov 30, 2020 -

Herb Chambers Maserati responded

Kkacprzak, We apologize for any inconvenience this may have caused. Unfortunately we had two identical Maserati Levantes, both white with red interior, dealer traded from another dealer, for two different customers. The salesperson assumed the car that was here was for Mrs Karcpzak, as it was identical, and was ready to be delivered. Regrettably he made an honest mistake as he was trying to accommodate the customer as quickly as possible. Our salesperson was aware that we had to trade for the vehicle and should have verified the Vin number prior to inviting the customer in for delivery, however as soon as we discovered the issue we let the customer know and tried to rectify the mistake and accommodate the customer to avoid any further delay. We expect to have this issue resolved today and have made arrangements to deliver to this vehicle asap to them. We strive for excellence at our Maserati store in Wayland and make every effort to ensure these things do not happen. Again, we apologize.

July 16, 2020

Worst dealership ever I would rate this dealership a negative if it were possible. I purchased my other 5 Maserati's from another dealership and the transaction was smooth More

by sharlene79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Morris, Christian Pleva, Giovanni Tosti
Jul 22, 2020 -

Herb Chambers Maserati responded

Sharlene79, I am very unhappy to hear of your negative experience. Your business is certainly important to us. Thank you for taking the time to let us know. I apologize for any miscommunication or inconvenience we may have caused. At your earliest convenience, I ask you contact me so we can work together to solve this matter and find a resolution. Thank you again, and we look forward to hearing from you soon. Giovanni Tosti- General Manager, giant@herbchambers.com

July 31, 2018

Do not sign any lease with ally financing read yelp first Do not lease or sign with Ally .3 years ago I leased a car Maserati Ghibli from this dealership. At this time, it was a sales team who knew about the More

by Yury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Maz , Giovanni Tosti
1
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