Herb Chambers Porsche
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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The team at Herb Chambers was friendly, knowledgeable and went above and beyond to get the sale and provide after-sale support. Could not ask for a better expereince! went above and beyond to get the sale and provide after-sale support. Could not ask for a better expereince! More
I purchased a 2013 Porsche 911 Turbo Cab used and Porsche Certified with 4500 miles on it. The negotiating process was okay but with slow response times from sales people. As I was buying this 100K plus ve Certified with 4500 miles on it. The negotiating process was okay but with slow response times from sales people. As I was buying this 100K plus vehicle sight unseen I inquired telephonically and via email as to it's condition and was assured it was "showroom ready and only needed detailing". When it was delivered (at 9:30 at night) the car was covered with deep rain spotting and bird droppings. I had paid for a covered carrier so this was unexpected and unacceptable. I also found several deep scratches on the bumper which were not disclosed to me by the dealership. I was also only given one key for the vehicle when the purchase agreement clearly stated two keys as part of the purchase. I contacted Ian Miller the General Manager for Herb Chambers Porsche of Boston and brought all the above to his attention. He agreed to have a key sent to me (on several occasions) and to have the vehicle detailed and scratches painted at my local Porsche dealership and the he would pay for and coordinate with my local dealership. To date several months after the fact I am still waiting for my key and my local Porsche dealership has been unable to receive payment from Herb Chambers Porsche after many attempts to do so. In addition, I overpaid for my registration and I am due a refund from Herb Chambers Porsche but even though Ian Miller has told me several times he would do so I am still awaiting the check. If you choose to do business with Ian Miller and Herb Chambers of Boston please do so with eyes wide open. Do not give them ANY money until all has been delivered to your satisfaction. I attempted to resolve this through Porsche Customer Commitment and it appears to have fallen on deaf ears. BEWARE! More
There is no better place to purchase a Porsche in the USA then Herb Chambers Porsche of Boston! I have been looking at purchasing a new sports car for years now. I think I still have my name on the list for then Herb Chambers Porsche of Boston! I have been looking at purchasing a new sports car for years now. I think I still have my name on the list for the new Jag F Type coupe but thats history now. As a Canadian I was looking for a 911 I could drive when at my home in Miami. After contacting 4 Porsche dealers, 2 in the Miami area, one in Tampa, and Herb Chambers I ended up purchasing there. The experience was superb, very professional, but they simply wanted my business. The other dealers either had too many customers or More
I will keep this review short as it is my second purchase here in the last few months, that should say enough about the overall buying experience. Special Thanks again to Larry Bakke, Ian Miller, and Shau here in the last few months, that should say enough about the overall buying experience. Special Thanks again to Larry Bakke, Ian Miller, and Shauni. Another excellent sales experience. As for the Cayenne diesel, can't say enough about this vehicle, the way it drives is like no other SUV I have driven. It is hard to even notice this is a diesel except when you step on the gas and notice how much torque this vehicle has, it makes it feel lighter than it is when starting off the car from a stop. As for mpg, it isn't unusual to get 30+ mpg per trip in this vehicle! More
My wife and I have been customers of Herb Chambers franchises for more than 15 years and have purchased at least a dozen new vehicles during that time. We continue to stay loyal to his brand and that franchises for more than 15 years and have purchased at least a dozen new vehicles during that time. We continue to stay loyal to his brand and that has translated into some unique and rewarding experiences. A few months ago I purchased a new vehicle with HC MB of Natick. Ian Miller was the Sales Manager and was the determining factor for my decision to purchase a vehicle from him. His transparency and professionalism made the final transaction a pleasure. Recently, I was looking to replace my other vehicle that was coming off lease. Although I have always wanted a Porsche Cayenne Diesel, my past attempts of buying one weren't successful. When I visited HC Porsche this time, I was standing outside and to my surprise I was greeted by Ian. We chatted for a while and he told me he had been promoted to General Manager of Herb Chambers Porsche. I told him I was looking for another car and was interested in the Porsche Cayenne. With Ian and Larry Bakke's help, I was able to purchase a new Cayenne Diesel with terms of the purchase that were more than fair. Their professionalism and ease of working with myself and my family (they were included in picking it out) was a real pleasure. Even after the purchase, my daughter and I have visited Ian and the staff a couple of times to say hello and take advantage to the ice cream chest they keep in the showroom! Hopefully she won't grow up thinking that her first car is going to be a Porsche :) I highly recommend you visit Herb Chambers Porsche if you are in the market for one of these incredible vehicles. I can't comment or compare on how this dealer was in the past, but now that Ian is at the helm, the dealership is in good hands and worth a visit. More
I recently had a service appointment, and as usual, the entire team was great! From walking in to Beth's friendly smile, to Davit and Joe's helpful attention to whatever I need, I was at ease knowing my ne entire team was great! From walking in to Beth's friendly smile, to Davit and Joe's helpful attention to whatever I need, I was at ease knowing my needs would not only be met, but exceeded! I am a long time customer and the entire team does so much to make me feel welcomed. I especially feel the need to note, I am a woman, and the fact that they make me feel at ease speaks volumes! This is a fun place to be, and if you need anything, they will do whatever is needed to get the best outcome. Thank you to all service members, noting Candido, Enzio, and all the guys who take such good care of my investment! See you all soon! Jessica.S. I recently had a service appointment, and as usual, the entire team was great! From walking in to Beth's friendly smile, to Davit and Joe's helpful attention to whatever I need, I was at ease knowing my needs would not only be met, but exceeded! I am a long time customer and the entire team does so much to make me feel welcomed. I especially feel the need to note, I am a woman, and the fact that they make me feel at ease speaks volumes! This is a fun place to be, and if you need anything, they will do whatever is needed to get the best outcome. Thank you to all service members, noting Candido, Enzio, and all the guys who take such good care of my investment! See you all soon! Jessica.S. More
I needed to have service done on my Porsche and Davit ALWAYS make my experience a pleasant one. He takes the time to listen to what I have to say and makes every effort to accommodate my request/service ALWAYS make my experience a pleasant one. He takes the time to listen to what I have to say and makes every effort to accommodate my request/service needs in a timely fashion. I breathe a sigh of relief when I leave Herb Chambers Porsche of Boston, because I know that Davit will "get the job done". I wouldn't go anywhere else. Thanks Davit! More
My battery died on my Porsche over the winter after charging it in the spring , I took it out for the first ride and the radio did not work all it said was CODE. I called herbchambers Porsche and talke charging it in the spring , I took it out for the first ride and the radio did not work all it said was CODE. I called herbchambers Porsche and talked to Raymond or Ramon in service. He walked me through the process of retrieving my radio serial number. 5 minutes later he had a code number for me and my radio was back in action. Couldn't b happier thanks for all the help! This was all done over the phone by the way. More
The reasons why I had such a fovarable experience at Herb Chambers Porsche is because of the very knowledgeable salesman and very capable GM. The experience was first rate. Although I went in looking for a s Chambers Porsche is because of the very knowledgeable salesman and very capable GM. The experience was first rate. Although I went in looking for a specific exterior and interior color for a new 911, I drove away with totally different colors thanks to the GM describing how he ordered that specific combination. Support staff and Service Manager gave great advice while I was waiting for delivery. And, the new coffee machine near the waiting lounge makes a variety of delicious coffees. More
Rick Scourtas is an excellent GM at this dealership. He understands what the customer needs and there is no "car salesman" bad experience. He gives the best he can and then makes it clear that is it. He ca understands what the customer needs and there is no "car salesman" bad experience. He gives the best he can and then makes it clear that is it. He cares about the experience and is very straightforward. He also understands the cars and makes buying a Porsche an exciting experience. I have recommended this dealership to others because of Rick. More