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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,530 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,530 reviews

June 01, 2014

Don't value customers The sales agents do not value customers. Their internet sales will email you the best price guarantee and ask you to come to the dealership with a leg More

by sharat
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Demers, Stephane Jovin
May 26, 2014

Extended warranty visit After a visit to Chambers last spring and an extremely negative experience with an assistant service director who no longer works for Chambers in Aubu More

by MHPH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chan Nguyen
May 27, 2014 -

Herb Chambers Toyota of Auburn responded

Thank you so much for this kind review. I'm so pleased to hear your recent service experience was a positive one. I do, however, apologize for any inconvenience we may have caused during your last visit. We continuously strive to exceed our customers' expectations and Jeff and Chan are certainly a testament to that. We appreciate your wonderful recommendation and look forward to serving your automotive needs for many more years to come! Best, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

May 26, 2014

Excellent Service Experiences I have been using Herb Chambers Toyota to service my Saturn for several years. I have been in for everything from routine oil changes and tire rotati More

by abs01721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 27, 2014 -

Herb Chambers Toyota of Auburn responded

Thank you for your encouraging words and kind recommendation. At Herb Chambers Toyota Scion of Auburn, we take great pride in surpassing any and all expectations you might have with your service decision. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

May 24, 2014

Great experience!! We were on our way from Maine to Virginia when our 2000 Echo with almost 197000 miles started making a terrible noise. Herb Chambers was about 10 mil More

by BobLinWebster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel, Martin Dodd
May 27, 2014 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this fantastic review. I'm so pleased we were able to assist you and your wife with your impromptu Prius purchase and that everything went so smoothly. Safe travels and we look forward to serving your automotive needs for many more years to come! Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

May 18, 2014

2014 Toyota Camry purchased 05-17-2014 We came to see the new Toyota Camry and meet Michael Demers and Jimmy, both were very friendly and respectful.We've bought many cars in our life, but More

by trierlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
May 19, 2014 -

Herb Chambers Toyota of Auburn responded

Thank you so much for taking the time to write this kind recommendation. I'm so happy that your experience at our dealership exceeded your expectations. Jimmy and Michael are model members of our team, and they will be so grateful to hear such kind words. We truly value your business and should you or your family need anything at all, please don't hesitate to reach out! Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

May 17, 2014

HIGH QUALITY SERVICE Jimmy Eldean approached me with a warm welcome made me feel like home . Jimmy is an outstanding advocate for Herb Chambers he treats his customers on More

by watfaboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DYLAN HOANG, Jimmy Eldean
May 19, 2014 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this great recommendation. Everyone here strives to provide our guests with exceptional service and Jimmy and Dylan are truly testaments to that. We value your business and should you need anything at all, please don't hesitate to reach out! Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

May 17, 2014

Great Customer Service!! They really roll out the red carpet for their customers here. Jimmy was a pleasure to work with and came through on everything he said. We were look More

by joeg0204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
May 19, 2014 -

Herb Chambers Toyota of Auburn responded

Thank you for choosing Herb Chambers Toyota Scion of Auburn as your Toyota dealer. I’m thrilled to know that you're loving your Highlander and so happy that Jimmy was able to assist you with finding the perfect vehicle. It was a pleasure being able to assist with your automotive needs and if you need anything further, please don't hesitate to reach out to us. Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

May 16, 2014

Review of Excellant Salesman We have leased several Toyotas from Tim Dalton. He is honest, friendly and pleasant to talk with. Tim has gone above and beyond to help us get the veh More

by nancyp1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Dalton
May 16, 2014 -

Herb Chambers Toyota of Auburn responded

Thank you, Nancy & Gerry, for your kind words regarding your experience with Tom. I'm so glad to know that he was able to assist you with your Toyota leases. Tim truly understands how to make the car buying experience a joy! We value your continued business and look forward to serving your automotive needs for many more years to come. Kind Regards, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

May 16, 2014

too many reason to repeat visit Took good care of me, Mr. Jimmy Eldean up with me and kept me updated with all informations that i needed. I have been to other Toyota dealers in th More

by moustafareda2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean, Imad Benelkour, Jimmy Eldean
May 16, 2014 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this fantastic review! I'm thrilled to hear about your positive experience with Renel, Jimmy & Imad and that they were able to assist you with your wonderful new Toyota. We strives to provide our guests with the best customer service and they are truly a testament to that. Thank you for your great recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

May 16, 2014

Great service, great deal I am a college graduate and first time car buyer. Herb Chambers made this a easy transition for me and I would recommend anyone looking for a Toyota t More

by nicguerra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Demers, Jimmy Eldean
May 16, 2014 -

Herb Chambers Toyota of Auburn responded

Congratulations on your very first car purchase! I'm thrilled to hear about your positive experience with Mike and Jimmy. We strives to provide our guests with the best customer service and they are truly a testament to that. Thank you for your great recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

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