Just bought my first car and I could not be happier with the quality and care of the service at Herb Chambers Toyota of Auburn. Marque worked entirely around my schedule and came in even when he didn't have to to make sure I had everything I needed. He alleviated all the stress of car buying and I'll be sure to pay him a visit when I'm back there for my first service in 6 months. I wouldn't go anywhere else!
Went into get my registration done and service was great. Friendly and was in and out within half hour. Jeff, Chan, Martin, and Alyssa were great. Again, would not go anywhere else to buy my car
I had an awesome experience. Kennedy is the man and dylan and andy in finance were great. Didnt have.to wait long and they treated me great. Dan as always runs a great dealership
The buying experience was wonderful. The sales and management and service team are great. My overall impression of the Auburn staff is; personal, professional and easy to deal with.
"sales and service"
I purchased a new 2016 Toyota Corolla in May of 2016. On November 2 i brought the car in for 10,000 mile service. Chan Nguyen made the service appointment on November 1. Chan is a gem-friendly, professional and responsive. Full service was completed in an hour. Alyssa Baril completed the service appointment that morning. She has always been fabulous and professional. She answered all my questions and did a complete overview of the service performed. Dan Bortolussi and Jeffrey Krasner should be very proud of their employees! Thank you all Carl Nelson
I recently brought in my RAV4 for service. I dealt with Chan Nguyen and he was extremely pleasant to deal with. He was very helpful and throrough in the explanation of what was done to my vehicle. I most definitely will bring my vehicle and other vehicles in my family back to herb chambers for service. Jeff Krasner the service manager is also so nice whenever I go in for service. Herb chambers is definitely the place to bring your vehicle.
"Outstanding Sales Associate and Dealership"
- Arnold Goldstein
I begin my review with Jimmy "The Whiz Kid" Eldean. An outstanding individual who is bright, knowledgeable, articulate and caring whose motto " We will make it happen"reflects his philosophy and attitude.attitude. toward the customer. This is my third time out if the box with Jimmy and the experience in working with him has just been delightful.
Additionally, kudos to Daniel Bortolussi the manager for running an outstanding dealership. He has never failed to stop by and say hello when I am there for service or the leasing of a new vehicle.
I would be remiss If I did not mention Shawn Merrick who completed the transaction smoothly and efficiently in rapid time. A real professional.
Of course I stopped by to say hello to Jeff Krasner who runs a wonderful service department and I already have my six month service booked with Alyssa Barile.
In the final analysis dealing with the Chambers organization is like dealing with family. It is truly a wonderful experience.
"Smart buyers by from herb chambers"
- Toyota best
I have purchased 3 new trucks from Herb Chambers Toyota/Scion of Auburn and I can honestly say I have never had a easier purchase of a new vehicle. In addition my 2 daughters have leased 3 new vehicles with the same, outstaning level of customer satisfaction. I worked with salesman Anthony Murgo and he was extremely courteous, and answered all our questions in detail. He made the selection and purchase process fun and easy. He is a true professional and I highly recommend him.
In addition the tone of the dealership is set at the top by General Manager Dan Bartolussi. I can't say enough good things about the customer service and they make every effort to get you the best possible price, with no exception.
It doesn't stop in sales either, Jeff Krasner service manager has the same exacting standards, "please the customer"
I can honestly say my entire family is now committed to Herb Chambers Toyota of Auburn for all of our vehicle needs.
"Best all around, thank you Mark Hoenig and Jeff Krasner"
I just took possession of my 2nd Avalon from Herb Chambers working with Jeff Krasner and Marque Hoenig. They certainly know how to run a business and get the job done with the customer top of mind. They also service our 2006 Avalon and have is humming like it is brand new, and my husband's Jeep Grand Cherokee. There is no reason to ever venture elsewhere. No hassle deals or trying o get you to do extra repair work, straight forward the whole way. Excited to hear that they are expanding the service area that Jeff Krasner leads. They are so good that they need to expand for customers know it is the place to go no matter how far away, and we are 30 minutes from there! Just Great!
"Did not stand behind a Toyota Product"
- Rich D.
2015 Toyota Highlander XLE 4,500 mi. Blue tooth has failed and dealer and MFC. say its my problem. After 12 service calls and visits. ??