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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,532 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,532 reviews

April 04, 2014

I recently leased a brand new Toyota Tacoma from Herb Chambers of Auburn. Wow! I cant believe the service and the was provided to me by Jimmy Eldean and Michael Demers. I have been through this process a More

by dkevork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Demers, Jimmy Eldean
Apr 07, 2014 -

Herb Chambers Toyota of Auburn responded

Thank you, Dave, for posting such an awesome positive review! I sincerely appreciate you taking the time to share your experience with Jimmy and Mike. A terrific guest experience is what we aim for each and every time and Mike and Jimmy are truly a testament to that. I'll be sure to pass on your kind sentiments as I know they will appreciate your recommendation. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Best, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

April 02, 2014

Game Changing Experience Last week I was in the market for a new truck and decided to go test drive a Toyota Tundra at Herb Chambers in Auburn. What a fantastic experience. I More

by BrianMorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Demers, Jimmy Eldean
Apr 02, 2014 -

Herb Chambers Toyota of Auburn responded

Thank you, Brian, so much for coming to our DealerRater page and leaving us this fantastic feedback regarding your experience. I'm very happy that Jimmy and Mike were able to assist you with finding the perfect Toyota. It was a pleasure having the opportunity to serve your automotive needs and should you need anything further, please feel free to give Jimmy or myself a call. Best, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

April 01, 2014

All three employees we dealt with made our car buying experience an enjoyable one. They did not mind our questions. We came to Auburn because we were treated rudely at Westboro Toyota. More

by Lpacheco63
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tran, Christopher Stockert, Michael Demers
Apr 02, 2014 -

Herb Chambers Toyota of Auburn responded

Thank you so much for coming to our DealerRater page and leaving us this fantastic feedback regarding your experience. I'm very happy that Mike and Chris were able to assist you with finding the perfect Toyota. It was a pleasure having the opportunity to serve your automotive needs and should you need anything further, please feel free to give Mike or myself a call. Best, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

March 29, 2014

Going the extra miles Marque is our "go to" car salesperson as this is the fifth new Toyota we have purchased from him. We can always depend on Marque's expertise and pro More

by gailmath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 31, 2014 -

Herb Chambers Toyota of Auburn responded

Thank you for choosing Herb Chambers Toyota Scion of Auburn as your Toyota dealer. I’m thrilled to know that you're loving your new vehicle and so happy that Marque was able to assist you with finding the perfect vehicle. It was a pleasure being able to assist with your automotive needs and if you need anything further, please don't hesitate to reach out to us. Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

March 28, 2014

Worst buying (atempted) of my life The beginning of my dealing with HERB's staff was a great time. then MICHAEL joined in the process!!!! What a joke, that boy should not be allowed to More

by PTucker1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
March 27, 2014

I moved down to Florida from Massachusetts a couple years ago and recently started looking for a new vehicle for this amazing Florida weather. I have always herd good things about Herb Chambers back home. I More

by jasonw93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
Mar 27, 2014 -

Herb Chambers Toyota of Auburn responded

Thank you, Jason, for taking the time to share your experience with Jimmy. I’m thrilled to hear Jimmy was able to assist you with your new Scion. We strive to provide our guests with the best customer experience and I’m thrilled we were able to provide you with exactly that all the way from up in here Massachusetts. We appreciate your recommendation and thank you for choosing Herb Chambers Toyota Scion of Auburn for your automotive needs. Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

March 26, 2014

Over all it was a great experience! My sales rep. Was awesome! Matthew was very helpful. Foud me the best deal for exactly what i was looking for in a car. I got everything in my vehicle that i was looki More

by ctabatha07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Parzych
March 26, 2014

Jimmy was very informative and accommodating! This is my second vehicle I have purchased from him and I bought my parents in to do business with him as well! He is a great salesman and a wonderful person! I More

by beccakrause87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
Mar 26, 2014 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share this fantastic review! I'm thrilled to hear about your positive experience with Jimmy and that you found the perfect vehicle to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

March 25, 2014

David told me he was a relatively new employee so I wanted to be sure folks knew that he was very personable, friendly and helpful. He took great time answering all questions, checking with others whe More

by AnneBossolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tran
Mar 26, 2014 -

Herb Chambers Toyota of Auburn responded

Anne, I sincerely appreciate you posting such kind words regarding your experience here with David. I know he will appreciate your wonderful recommendation. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

March 24, 2014

Matt went above and beyond the call of duty to ensure that I was able to get into the specific vehicle I was looking for. We exchanged multiple texts and phone calls before finally finding and landing th More

by Willy1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Parzych
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