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Herb Chambers Toyota of Auburn

Auburn, MA

4.8
3,526 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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809 Washington St, Rte. 20

Auburn, MA

01501

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Showing 3,526 reviews

April 05, 2013

I have purchased three Toyotas from this dealership and each time I have had a good experience. Just recently I purchased a Toyota Sienna at a great price! I also service my Camri and RAV4 here and I highl More

by etlevabardhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Imad Benelkour, Tomi Tsitsos
Apr 05, 2013 -

Herb Chambers Toyota of Auburn responded

Congratulations on your new Toyota! I’m thrilled to hear how happy you’ve been with your experiences here at Herb Chambers Toyota Scion of Auburn. We strive to provide all of our guests with the most professional and enjoyable experience and I’m so happy we’ve been able to provide you with exactly that. I'll be certain to share your encouraging words with Imad and Tomi. Thank you for your continued patronage and we look forward to serving your automotive needs in the future. Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

March 30, 2013

Brandon was exceptional. I would highly recommend him. He was very patient and helpful. He was not at all pushy and fought hard for me to get the price I was willing to pay. He spends as much time with More

by keastman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 30, 2013

My experience at Herb Chambers in Auburn started off a little rocky, for reasons I won't go into here, but Brandon Fernandes turned all of that around. Brandon was friendly, honest and accomodating when More

by MindyE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2013 -

Herb Chambers Toyota of Auburn responded

Mindy, I sincerely appreciate your awesome five-star review! I’m so pleased we were able to provide you with a vehicle that met all of your needs. Everyone here at Herb Chambers Toyota Scion of Auburn strives to provide an attentive and enjoyable environment, making the new vehicle purchase experience enjoyable. I am so pleased your experience exceeded your expectations and I know Brandon will sincerely appreciate your kind words. We value your patronage and look forward to serving you again. Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

March 29, 2013

well the main reason i have recommended Kennedy Lidonde is that he's quite customer oriented and really friendly. I came into that dealership not with an intention of buying a car but to shop around but hi More

by lrutere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 29, 2013 -

Herb Chambers Toyota of Auburn responded

Thank you for taking the time to share your experience at Herb Chambers Toyota Scion of Auburn. I sincerely appreciate when our valued guests take time to voice their experience and am honored you took the time to write this. I’m so pleased Kennedy was able to assist you and help you get into your new Toyota RAV4! Thank you again and we look forward to serving all of your automotive needs in the future. Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

March 29, 2013

The service I received at the Toyota dealer in Auburn was amazing. I actually learned a lot from this car purchase and am really enjoying my first brand new car. Being my age of 21 and being able to buy my f More

by thebrandonlogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Demers, Stephane Jovin, Jimmy Eldean
Mar 29, 2013 -

Herb Chambers Toyota of Auburn responded

Brandon, Congratulations on your first new car! I sincerely appreciate your awesome five-star review! Everyone here at Herb Chambers Toyota Scion of Auburn strives to provide an attentive and enjoyable environment, making the new car purchase experience enjoyable. I am so pleased your experience exceeded your expectations and look forward to servicing your vehicle in the future. Stephane,Michael and Jimmy will appreciate the kind sentiment as well. We value your patronage and look forward to serving you again. Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

March 29, 2013

I just love working with Jimmy Eldean; this is my 2nd car i've leased thru him! He's a very honest and hard working guy. More

by liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
Apr 01, 2013 -

Herb Chambers Toyota of Auburn responded

Liz, Congratulations on your new Toyota and just in time for Spring! I sincerely appreciate your kind words. Everyone here at Herb Chambers Toyota Scion of Auburn strives to provide an attentive and enjoyable environment and Jimmy is truly a testament to that. I will be sure to pass along your encouraging words. We value your patronage and look forward to serving you again. Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

March 29, 2013

This is the 3rd car in the last 2 years we have bought from this dealership, two new ones and one used one and all three times we have been very pleased with our experience. Our latest purchase was for a More

by russellf4f4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 28, 2013

I walked in to just test drive a car on a Sunday right before closing (which I didn't realize until later) and was greeted and taken on a test drive without any rush or pressure by Brandon Fernandes... He More

by jlach
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Demers
Mar 28, 2013 -

Herb Chambers Toyota of Auburn responded

Congratulations on your new Toyota RAV4! I sincerely appreciate you taking the time to post your experience with Brandon and Mike here at Herb Chambers Toyota Scion of Auburn. We are fortunate to have them on our team as they are talented employees who really enjoy providing their customers with excellent service. It is great to hear you enjoyed working with them and would feel comfortable recommending Herb Chambers Toyota Scion of Auburn to others. Again, thank you for taking the time to post and we look forward to the opportunity to serve your automotive needs in the future. Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

March 28, 2013

We had the best experience, it was our second car we've bought from Jimmy and we would see no one else! He is so motivated to help us get the perfect car and helped us throughout the whole process. T More

by Angela9penta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Eldean
March 27, 2013

I recently leased a 2013 Venza. This was my first time leasing and I'm so glad I did. I love the car and got more than I thought I could. Mouchine was awesome at taking me through the process. I expected More

by TammyP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2013 -

Herb Chambers Toyota of Auburn responded

Tammy, Congratulations on your 2013 Toyota Venza! I’m thrilled to hear that Mouhcine was able to assist you with your purchase and set up your Bluetooth. As you know, being a Herb Chambers Toyota customer definitely has its great perks! I will be sure to share your kind words with Mouhcine. I know it will make his day. Thank you for your patronage and we look forward to serving all of your automotive needs in the future. Sincerely, Dan Bortolussi General Manager Herb Chambers Toyota Scion of Auburn

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