Herb Chambers Toyota of Auburn

I had a very good experience at Herb Chambers in Auburn. The customer service was great, Jason was always there for me whenever I had a question and still is. It's been a month and he still makes sure I'm h The customer service was great, Jason was always there for me whenever I had a question and still is. It's been a month and he still makes sure I'm happy with my car. He goes above and beyond to make sure the customer is satisfied. More

My experience at Herb Chambers Toyota in Auburn, MA was a positive one. All of the staff were very helpful and they took me step by step and were very friendly. Jason was my salesman and he was very knowledg positive one. All of the staff were very helpful and they took me step by step and were very friendly. Jason was my salesman and he was very knowledgeable about leasing and the vehicle i was purchasing. I would recommend him to my friends and I would recommend Herb Chambers Toyota to anyone. More

June 4, 2010 Our Toyota purchasing experience didn’t June 4, 2010 Our Toyota purchasing experience didn’t go as smooth as our first Toyota purchase in 2008 until Mr. Tony Bonilla stepped up to the pla June 4, 2010 Our Toyota purchasing experience didn’t go as smooth as our first Toyota purchase in 2008 until Mr. Tony Bonilla stepped up to the plate. He was knowledgeable, helpful, courteous and pleasant to work with. Tony showed and explained to us every aspect of our new 2010 Corolla S. He explained the operation of the car and we found out information that will actually be useful when operating our 2008 Toyota Solera. He introduced us to the parts department and service department. Our experience was so wonderful. It was great leaving Herb Chambers knowing that we made the right choice in returning to the Auburn location. Now, with confidence, I can assure you that we will be back in a couple of years to trade in my VW. We will truly be a Toyota family. If you give any feedback back to this young man, please tell him that we are very satisfied with his actions and look forward to seeing him again. We would also like to extend a thank you to Mr. Edgar Rivera and Mr. Wayne Angers for all their help. Sincerely, Linda and Mike More

Brian did an excellent job! He was pleasant and honest, and a "no pressure" saleman. He knew what I was looking for and was able to match my budget. I will certainly be recommending Brian to my friends and and a "no pressure" saleman. He knew what I was looking for and was able to match my budget. I will certainly be recommending Brian to my friends and family who may be looking to purchase a car. More

I originally was going to buy out my lease on my 2006 Rav 4. Jason showed me other options and I ended up leasing another 2010 Rav 4. For the first time, I felt no pressure into making my decision. He was 4. Jason showed me other options and I ended up leasing another 2010 Rav 4. For the first time, I felt no pressure into making my decision. He was friendly, informative and made it a very pleasurable car experience and I couldn't be happier with my new Rav 4. Thanks again Jason. More

My only issue has to do with my car. I bought a 2011 Toyota Sienna XLW AWD and I love it. They worked very hard to find the car in the color I wanted with the options I wanted. However they got my car f Toyota Sienna XLW AWD and I love it. They worked very hard to find the car in the color I wanted with the options I wanted. However they got my car from a different dealership and drove it to Auburn. I was a little dissapointed in the mileage on the car when I got it. Also one of my seats is broken (footrest in the back) and the floormats were the wrong ones for my car. Overall everyone I worked with was very helpful and very friendly. I would do business with them again in a heartbeat. Joe, Edgar, Shareef and Rebecca were all wonderful and pleasant! More

I bought a Toyota 4Runner about 11 years ago from your dealership. Loved it and put 200k on it. Wanted another but figured I would check out the competition. Ended up with a 2008 saab 97x that had elec dealership. Loved it and put 200k on it. Wanted another but figured I would check out the competition. Ended up with a 2008 saab 97x that had electical problems the first week. I did not realize this vehicle was a Saab/GM mongrel!!! Driving it and seeing the quality I realized I did not want it. Patrick motors blew me off. I went to HC and they were fair and patient with me. Jason did an outstanding job. Thanks See you in 200k miles Pete McNeaney More

My husband and I had been shopping for cars through many dealerships and were having trouble getting clear, honest answers from them. We stopped by Herb Chambers Toyota in Auburn on our way home and were g dealerships and were having trouble getting clear, honest answers from them. We stopped by Herb Chambers Toyota in Auburn on our way home and were greeted by Bryan Levigne. We explained our situation to him and he said he would like to try and help us but would not make promises he could not make good on. Bryan was able to fit us with a car that suited our needs and budget. We are very happy with our Toyota Prius; and we would recommend Herb Chambers Toyota to friends and family who might be in the market for a new vehicle. More

I decided to purchase a new Tacoma truck after doing much research and corrospondance via email with many dealerships. I chose to conduct business with this dealership because they were close to my house an research and corrospondance via email with many dealerships. I chose to conduct business with this dealership because they were close to my house and I have had great experiences with other Herb Chambers dealerships. This dealership answered all of my questions, presented themselves in a friendly and professional manner, and was able to negotiate a fair and honest price that beat the competition's quotes. Overall the whole experience was excellent from start to finish. I would highly recommend others to purchase vehicles from this dealership. More

This is my first new car purchase. My father and I stopped at Herb Chambers after running through five other dealerships. My father is a mechanic and doesn't understand very much English. Once we park stopped at Herb Chambers after running through five other dealerships. My father is a mechanic and doesn't understand very much English. Once we parked into this dealrship and started walking around, a salesman, Tonny Bonilla asked us if we needed any help. Thank God he spoke Spanish! I talked to Tonny and told him what I needed, which at the moment was a pre-owned vehicle. We sat down talked about what I needed and he suggested considering a leased vehicle. I quickly shot him down and said I do not want to get into LEASES. Then he explained how everyone has this misunderstanding of leasing and what is really involved. At first it seemed to good to be true. I was never thinking of a leasing a brand new vehicle. After he ran the numbers, and we test drove a couple of RAV 4s I decided to go with the lease. I was currently without, so after I signed the papers the next day I had a loaner vehicle until mines came in! I was so surprised at how great of a service I had at this dealership. I received a great deal with a 2010 RAV4. Yesterday, I went to pick up my vehicle (which was on my birthday) and Tonny had a whole bunch of balloons on it. I loved it! He explained everything I needed to know about the buttons and lights. I drove off with my vehicle purchase and could not be any happier. I will definetely be a returning customer when my lease is up, and will recommend to everyone. More