"Excellent dealership and excellent customer service!! "
Excellent dealership and excellent customer service!! This is the first Toyota I have ever bought but my husband has previously purchased two Toyota cars from this same dealership. He has always given this dealership very high praises but in particular to the staff members and I see why he was correct. From the sales person (Jimmy Eldean), the sales managers (Dylan Hoang and Stephane Jovin) and the finance manager (Andi Xhacka) you get knowledgeable advice, great honesty and respect. I went with my husband and they treat you like family because they truly appreciate and value the trust you put on them when you comeback. I will definitely go back to this dealership for future purchases.
"Easiest car buying experience ever! "
We were so lucky that Marque greeted us as we walked into the dealership! I had a very particular vehicle in mind and a strict budget to stick to. Marque worked with me to meet all of my needs. He was no pressure, honest, and very fabulous to work with! Both Marque and Stephane worked extremely hard to fit the perfect car into my budget! They were both personable and fun and kept my needs in mind, working to get me the best deal possible! Andi was also fabulous! The entire finance process was quick and painless. I will be sending family and friends their way in the future! The entire experience was ideal!
"Relaxed buying experience - Matt and Renee 2018 4Runner"
Marque was personable and never pressured us during the whole visit. Buying a car can be stressful, and can be an awful experience if pressured. Marque never pressured us, and ensured that we could find the correct car for us, which wasn't in stock. He went above and beyond to show us the cars he had in stock, and also took his time to locate the perfect car.. "We only need one!" in Marque's words.. He also went above and beyond to figure out what was in a specific option package which wasn't even explained on Toyota's website.. He took the time to reach out to his rep to figure it out.. We got a great deal on the car, and got the vehicle swapped from another dealer even faster than expected. Being in the industry, it is important to know when someone genuinely cares about his clients and cares about the profession he/ she is in, and Marque gets it. To be honest, we were planning on visiting another dealer, however there was no need to. We were 100% satisfied with the service, the car, and with the deal Marque got us. I cannot wait to contact him when I am ready to upgrade my Tacoma. Thanks again, Marque!
I had an awesome experience. Kennedy is the man and dylan and andy in finance were great. Didnt have.to wait long and they treated me great. Dan as always runs a great dealership
- Prunes 1969
This is the third vehicle that we have bought at this dealership and the second from salesman Marque Hoenig. We are extremely happy with the whole car buying experience and the time and care that Marque provided.
Dhimitri Lako was our sales person and we couldn't have had a better experience. He was not pushy and got us the deal that we wanted. Even after we shook hands his continued pursuit of our happiness was extremely evident.
Andi was a pleasure to deal with he understood and actually listened to what we had to say.
The service department has also been great to deal with.
I'd recommend this dealership to anyone looking for a car.
"so far so good ! thank you Kennedy Lidonde"
- George Quist
We started the purchase process of our new 2017 Toyota Rav4 Hybrid back on 7/17.. so far things are going great .. We will be picking up the car on Monday July 24th .. A special thanks to
Kennedy Lidonde... the entire staff there has been great to work with !
George and Pat Quist
"Vehicle Purchase "
I was very happy to work with Tim. He was very helpful and brought me through the whole purchase process. I would recommend Tim and Herb Chambers Toyota to anyone purchasing a vehicle
"The best ever"
- Tom Jones
I have just purchased my fifth Camry in 20 years. I have purchased from Bernardi, Ira, Boch and now Herb Chambers. If I only knew then what I know now! My latest experience was beyond outstanding, nothing short of a New England favorite " Awesome". Many buyers may enjoy haggling but l'm not one. I just want a fair price and a quick and painless transaction. What I got was that plus enjoyable! I contacted Lissette Leon by email. She was straightforward and patient, as my wife changed her mind twice. Lissette set me up with sales consultant Jimmy Eldean which resulted in far and away the most pleasant vehicle experience ever, car, truck, you name it. Jimmy is the consummate professional. The transaction took an hour and fifteen minutes and the vehicle was ready for delivery in less than three days. Jimmy and Lissette have converted me to a Herb Chambers customer for life. I may even consider buying a Toyota truck because of their professionalism (although I am a Ford truck guy and Herb Chambers does have a Ford dealership). As far as cars go, we're a Camry family and Jimmy is my guy. Thank you to everyone and by the way, the finance guy was great too.
"Thank You Toyota! "
Thank you for all your help I truly felt like a valued costumer at Herb Chambers Toyota in Auburn thanks to Imad, Dan, and the Samantha! They new I was struggling on a down payment and they did everything they can to help me. I greatly recommend this dealership to all my friends and family.