Herb Chambers Toyota of Auburn - Service Center

Great service The environment is comfortable and the service is FAST! I especially like Mr. Chan Nguyen. But actually they all are nice. But Chan is very profession The environment is comfortable and the service is FAST! I especially like Mr. Chan Nguyen. But actually they all are nice. But Chan is very professional and still personable. Diane Lamontagne I More

Routine Maintenance As always, the service advisor was courteous, helpful and professional. Waiting area is larger and much better for doing some work while waiting for c As always, the service advisor was courteous, helpful and professional. Waiting area is larger and much better for doing some work while waiting for car. Nice to see the dealership is remodeled. More

5,000 mi. service This is my 2nd vehicle that I'm bringing to Auburn because of their exceptional service. They never try to sell me something I don't need (like anoth This is my 2nd vehicle that I'm bringing to Auburn because of their exceptional service. They never try to sell me something I don't need (like another dealer sold me the need to replace my air filter at 25,000mi service when it would have been included in my next 30,000 mi service!), they are proactive in letting me know that my tires are showing some wear and to think about replacing them in the near future, etc. I never feel like they are telling me I need something just to get me to purchase something. It's a matter of trust. Plus..with the beautiful new service area where I can relax, watch TV, read the paper and have a cup of coffee..I don't even feel like I'm waiting. I love Herb Chambers of Auburn! More

First service on my new Rav4 All worked in perfect harmony, from the first person when I pulled in, to the lady that signed me in to Mike that worked on my car in less than 30 min All worked in perfect harmony, from the first person when I pulled in, to the lady that signed me in to Mike that worked on my car in less than 30 minutes. Yeeeeee! Thank you to all! PS the waiting area is super! More

Quick, Painless and Free The new service and wait areas are a pleasure to use. My vehicle was finished in about 30 minutes and with the free service work, it was great. High The new service and wait areas are a pleasure to use. My vehicle was finished in about 30 minutes and with the free service work, it was great. Highly recommended More

1st service appointment First appointment went very well. I had to change the appointment 3 times because of my schedule. They were very accommodating. They let me leave t First appointment went very well. I had to change the appointment 3 times because of my schedule. They were very accommodating. They let me leave the car as long as I wAnted. So I was able to have a nice lunch and shopping spree with my daughter. More

Exceptional beyond words There should be more people in the world like Martin Dodd.. He is a person that makes you feel like you are at home.. Linda Renzoni There should be more people in the world like Martin Dodd.. He is a person that makes you feel like you are at home.. Linda Renzoni More

Great experience Frame was replaced under recall. Quick turnaround time. Very professional. Had other work done as well. Highly recommend this dealer. Would use H Frame was replaced under recall. Quick turnaround time. Very professional. Had other work done as well. Highly recommend this dealer. Would use Herb Chambers again. More

Transaxle service on 2014 Avalon Hybrid I recently brought my 2104 Avalon Hybrid in to the service dept. to have a noisy transaxle looked at. Service advisor Martin Dodd worked diligently to I recently brought my 2104 Avalon Hybrid in to the service dept. to have a noisy transaxle looked at. Service advisor Martin Dodd worked diligently to coordinate the service order with tech Eric and the regional service technicians in order to diagnose the problem. It took several visits but in the end Martin went above and beyond to locate known customer with a similar Avalon Hybrid for the technicians to compare my vehicle to. That comparison confirmed for the technicians that my transaxle was indeed faulty and they authorized a replacement under warranty. Martin kept me informed throughout the whole process. I am very thankful for his thoroughness in helping me to a successful resolution of the problem. I look forward to working with Martin and Herb Chambers Toyota of Auburn in the future. More