James Banach
James Banach at Herb Chambers Toyota of Auburn
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James Banach

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

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4.9
229 Reviews
4.9

229 Reviews

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229 Reviews of James Banach

May 08, 2024

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Employee Rating

Went into the dealership for my 117,000 mile service. The level of service was exceptional from drop off to delivery. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2024

Herb Chambers Toyota of Auburn responded

Ed, we're glad to know you had an exceptional service experience at Herb Chambers Toyota of Auburn. We appreciate your trust in us for your vehicle's needs!

May 04, 2024

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Great experience this morning. James Banach my service advisor spoke my car-talk language. Learned a couple things. In and out of a 5000 mile service promptly. . More

by GetNUpThere
Service Price Transparency
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Recommend Dealer
Yes
May 06, 2024

Herb Chambers Toyota of Auburn responded

We're glad to know you had a great experience with James and our team at Herb Chambers Toyota of Auburn. It's always wonderful when we can help customers learn something new about their vehicles! Thanks for trusting us with your 5000-mile service, see you next time!

May 02, 2024

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Dropped in, didn’t have an appointment- took me right in and did my oil change and tire rotation! Excellent job and James was very kind- we chatted a bit! More

by Melissa
Service Price Transparency
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Recommend Dealer
Yes
May 02, 2024

Herb Chambers Toyota of Auburn responded

Melissa, it's great to know James and our team at Herb Chambers Toyota of Auburn were able to assist you promptly with your oil change and tire rotation. We appreciate the positive feedback!

April 17, 2024

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Excellent service , clean, friendly staff. Great experience for 6 years now. Always great !!! Professional services, More

by araksya82
Service Price Transparency
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Recommend Dealer
Yes
Apr 17, 2024

Herb Chambers Toyota of Auburn responded

We're delighted to know you've had a great experience with us at Herb Chambers Toyota of Auburn for the past 6 years! Thanks for your continued support and kind words about our service.

April 15, 2024

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The service rep. Was polite and professional He kept me well informed as to what was going to be done to my vehicle and what it would cost. More

by annseverance50
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Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran

Apr 15, 2024

Herb Chambers Toyota of Auburn responded

We're glad to know you had a positive experience with our service rep at Herb Chambers Toyota of Auburn. We look forward to serving you again! Safe travels!

April 11, 2024

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I highly recommend going to this dealership to buy car or truck and then have it serviced by them. All very nice people working there More

by Don’t have one
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Recommend Dealer
Yes
Apr 11, 2024

Herb Chambers Toyota of Auburn responded

We're glad to know you had a positive experience at Herb Chambers Toyota of Auburn! We appreciate your recommendation and look forward to assisting with any future service needs. Safe travels in your new vehicle!

March 29, 2024

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I was greeted by Jim within 1-2 minutes of arriving in the Service Lane. He introduced himself and has my vehicle scheduled in just a few minutes. My 18 Month Service was performed timely, Jim explained w More

by Jerry A
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Herb Chambers Toyota of Auburn responded

Jerry, we appreciate the glowing review! It's great to know that Jim and our team were able to provide you with a professional service experience. Thank you for choosing and recommending us! We're here for your future needs. Safe travels! - The Herb Chambers Toyota of Auburn Team

Mar 29, 2024

Jerry A responded

Herb Chambers Toyota of Auburn Mar 29, 2024 Jerry A I was greeted by James within 1-2 minutes of arriving in the Service Lane. He introduced himself and has my vehicle scheduled in just a few minutes. My 18 Month Service was performed timely, Jim explained what services were completed and there wad a short video provided by the technician who serviced my vehicle. I recommend Herb Chambers Toyota of Auburn for Service to anyone looking for a professional and courteous experience.

February 15, 2024

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It’s always good to have Toyota cars serviced at the Toyota dealership. James is also a very thorough repair agent and explains all of the details of things that need attention. I have an Oder Toyota an More

by Liberty Gibbet
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Recommend Dealer
Yes
Feb 16, 2024

Herb Chambers Toyota of Auburn responded

We appreciate your feedback and are glad to know that James has been helpful in explaining the details of your car's needs. We understand concerns about costs, especially for older models - we'll certainly take note of your suggestion regarding a senior citizen discount! Thanks for choosing Herb Chambers Toyota of Auburn.

February 08, 2024

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James at Herb Chambers of Auburn has always been one of the best service representatives I have dealt with. He is one of the reasons I have my service done at Herb Chambers even though I do not purchase my More

by mroche
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 08, 2024

Herb Chambers Toyota of Auburn responded

We're so glad to know that James has been able to provide you with such great service at Herb Chambers Toyota of Auburn. We appreciate your loyalty and look forward to continuing our relationship in the future!

January 30, 2024

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Jennifer was very knowledgeable + efficient dealing with my car issues . Kept me up to date on my car being worked on. More

by mimi6sm
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dat (Brian) Le, Jason Hull

Jan 31, 2024

Herb Chambers Toyota of Auburn responded

We're so glad to know that Jennifer was able to assist you efficiently and keep you updated throughout the process at Herb Chambers Toyota of Auburn. Thanks for sharing your positive experience!

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