Alyssa Moran

Jeffrey Krasner service manager lost his temper and threaten me. i will take a police officer with me when i come back for safety reason with my report from another toyota dealership that test drove m threaten me. i will take a police officer with me when i come back for safety reason with my report from another toyota dealership that test drove my toyota to show the gm. my toyota steering wheel does not line up with front wheels it is unexceptble to threaten customer. i been a customer herbs 25 to 30years i know most of the employees there and there great!and good people. More

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I want to extend my heartfelt thanks to the Service Department at Herb Chambers Toyota in AUBURN, MA. Over my 74 years, I've purchased two cars from this dealership, but the real stars are the peopl Department at Herb Chambers Toyota in AUBURN, MA. Over my 74 years, I've purchased two cars from this dealership, but the real stars are the people in the Service Department. Unfortunately, I've had some very disappointing experiences with other dealerships in the Auburn area that left me feeling as though I was taken advantage. Herb Chambers has always been the complete opposite—honest, professional, and genuinely caring. Last week, as I was leaving a hair appointment, my check engine light suddenly came on, along with several other warning lights, including the brake indicator. I was understandably worried. Since I still work and rely on my car every day, I drove straight to Herb Chambers on Route 20. Even though I didn't have an appointment, they welcomed me in and took care of me right away. The relief I felt was tremendous. To Alyssa, Kevin, Julian, and every one of the service advisors who have helped me over the years—thank you. Your kindness, professionalism, and willingness to help mean more than you know. It's rare to find a service department you can trust completely, and I am so grateful that I found yours. You truly are the very best! —Dot Millhofer More

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Great service team always are able to make my repairs in one day. Reasonable prices. Good hours also. one day. Reasonable prices. Good hours also. More

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The fact that I have purchased/leasted 6 Rav4's and recently purchased a 2025 BZ4X should say a lot about this dealership. Sales and service are exceptional. The staff is very friendly and helpful. I'm recently purchased a 2025 BZ4X should say a lot about this dealership. Sales and service are exceptional. The staff is very friendly and helpful. I'm looking forward to purchasing a new Bz! More

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Very professional and accommodating. I would not hesitate recommend this dealership and staff to my friends I would not hesitate recommend this dealership and staff to my friends More

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From the moment I arrived Julian greeted me warmly and made the entire process simple and stress-free. Julian and Kaitlin were knowledgeable, transparent, and took the time to explain exactly what my vehi made the entire process simple and stress-free. Julian and Kaitlin were knowledgeable, transparent, and took the time to explain exactly what my vehicle needed without any pressure or upselling. My car was serviced quickly, and the technicians did an excellent job. I really appreciated the regular updates and the attention to detail. The waiting area was clean, comfortable, and well-stocked, which made the short wait even better. More

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It is always a pleasant experience when I have to go to herb chambers in auburn. Great service and kind people! herb chambers in auburn. Great service and kind people! More

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Great service with a friendly staff. Everyone is personable and easy to deal with! Thank you for always being top notch! Everyone is personable and easy to deal with! Thank you for always being top notch! More

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I like this dealership because they have treated me with kindness and professionalism and their knowledge of the vehicles they sell kindness and professionalism and their knowledge of the vehicles they sell More

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Great place to go for all your cars needs and maintenance and great service from employees as well and great service from employees as well More

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