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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,113 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,113 reviews

January 16, 2020

Easy process scheduling the service via the web application was easy and convenient. Service was properly completed. Personnel kept me informed of the progress. Th More

by pieroinusa
Recommend Dealer
Yes
Employees Worked With
January 11, 2020

toyota Sean Cho was very helpful, honest, and polite. He was transparent and gave me good tips on car care. I wish all service was like Sean's More

by toy O da
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haider Amin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glee Johnson
January 09, 2020

very good, excellent communication Herb Chambers Toyota in Boston did a great job with our service visit. Sean Cho is very communicative and timely in his attention to our vehicle. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2020

car servicing Mr Cho was very professional, attentive and patient with all customers. I didn't feel rush. They take good care of my car. I would recommend this ca More

by bdesaintleger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2020

Always good! Thank you, Herb Chambers Toyota of Boston, for your consistent good customer service! Everyone is professional. I am always made to feel comfortable More

by Kathi B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2020

The Herb Chambers Service Agreement prominently displayed in the customer waiting area at Boston's Brighton Avenue Toyota, states that the highest customer service will be provided in the service and repair More

by PleasedCustomer
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2020

Fast, fair and personable. I have had the best experiences here in 40+ years of buying cars. They are fair, fast and easy to work with. I particularly note that Ryan is wonderf More

by BrendaC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Chery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McDonnell
January 04, 2020

It was faster than expected. My car was taken immediately. The manager helped me by getting the car and driving toward the exit. Thank you. More

by Mlitt
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Check out person was very nice
January 02, 2020

Efficient They outlined what they expected was to be done and then reviewed it when it was done. I was able to stay and wait for the car and they provided comfo More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2019

Recall I am very please for the services and overall inspection. The associate “Tereza” so friendly and professional. The technician “Tony Chan is very kno More

by huatoan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Chan
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