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Herb Chambers Toyota of Boston
Boston, MA
1,113 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-35 brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,113 reviews
September 04, 2019
Excellent service Tereza was very professional friendly and helpful. All the staff were wonderful to deal with. It was a very good and pleasurable environment. Allen is Tereza was very professional friendly and helpful. All the staff were wonderful to deal with. It was a very good and pleasurable environment. Allen is a great salesman and easy to work with. Thank you. More
by Kay
September 03, 2019
Disrespectful and rude I was ready to lease a car but he didn’t even try to negotiate price with me if he drop $5-$10 I would sign the lease but he just disrespectful talk a I was ready to lease a car but he didn’t even try to negotiate price with me if he drop $5-$10 I would sign the lease but he just disrespectful talk and was very rude. So I left to another dealership IRA in Danvers and sing the lease the same day with much better price (-$45). Never go there are again. More
by Victor
Employees Worked With
Clyde Chornovas
August 19, 2019
Great service and fast. I called said I had a flat tire.Told to bring car right in.Steve and Dan took charge saw that not one but two tires were damaged and needed replacemen I called said I had a flat tire.Told to bring car right in.Steve and Dan took charge saw that not one but two tires were damaged and needed replacement.Thsy checked and saw I had a service. Contract.Before I knew I was on my way.Thanks so much for great service More
by Edlaney2019
August 14, 2019
HC Toyota Service 080919 This is response I had sent to Anna, Customer Service on 8/9/19: Sean Cho is reason I return to Herb Chambers for maintenance. He was ready and g This is response I had sent to Anna, Customer Service on 8/9/19: Sean Cho is reason I return to Herb Chambers for maintenance. He was ready and greeted me upon arrival. He reviewed my appointment details and inquired about additional concerns (which I would have forgotten had he not asked). As I was waiting for my car, he promptly alerted when ready. Sean reviewed the work done. I appreciated his knowing I had a warranty. Sean is an asset to your organization and I look forward to the next visit - regular maintenance only 😁 More
by Donna W
Employees Worked With
August 14, 2019
Good Service Service was quick and good. They also upgraded the software on my screen which was nice. I hated Entunes from Toyota. Only thing i wish, is better ch Service was quick and good. They also upgraded the software on my screen which was nice. I hated Entunes from Toyota. Only thing i wish, is better chairs in the waiting room. More
by sakuragi
August 13, 2019
No Service No Business I waited for over 15 minutes for a salesmen to talk to so I could potentially buy a car from this dealership. No one come over to talk to me. I ended I waited for over 15 minutes for a salesmen to talk to so I could potentially buy a car from this dealership. No one come over to talk to me. I ended up leaving the dealership and going to another one, where they got my business. I went in on a Monday night thinking it won't be that busy. Clearly I was wrong, they are so busy that no one can help you. More
by aswitzer09@gmail.com
Employees Worked With
Receptionist
August 13, 2019
Herb Chambers Makes Car Buying Easy What was super helpful is that Brandon, our sales person allowed me to drive the car to my very busy spouses work so we both could check the car out!! What was super helpful is that Brandon, our sales person allowed me to drive the car to my very busy spouses work so we both could check the car out!! Thanks Brandon and Herb Chambers More
by Cathy
July 27, 2019
Boston- Visit a car dealership in Boston,when you live in th Had not bought a car in 7 years. Did my research on the internet. Edmunds, True Car, Kelley Blue Book. Started getting contacted by dealerships beca Had not bought a car in 7 years. Did my research on the internet. Edmunds, True Car, Kelley Blue Book. Started getting contacted by dealerships because of True Car.Almost all were not pushy. But in general in 2019 the sequence was different. Internet guy put me in touch with manager or sales person, or sales manager. Herb Chambers Boston was very polite and social, Took test ride with another sales person and looked the car over. Got back to show room and sat down with the sales manager. Richard. Struck a deal. Went back to the sales person with whom I had the test drive. Asked a few questions. He took care of everything needed done for me to take delivery. Great experience. They had a car I wanted. Never thought I would go to Boston to buy a car. May even go there to have the car serviced. More
by Joey66
Employees Worked With
Other Employees :
Richard Zmudzien, Anderson Raymond
July 27, 2019
The most expert and satisfying service. for 20 plus years. As usual the best possible service. In my case a complete restoration of my classic, almost antique car. I wouldn't take it anywhere else. .Tere As usual the best possible service. In my case a complete restoration of my classic, almost antique car. I wouldn't take it anywhere else. .Tereza Guzman over the past year, and the mechanic Jean who always works on my MR2 Spyder, have kept both me and my car in remarkable condition. More
by Sandy
Employees Worked With
Other Employees :
Tereza Guzman and Jean-Pierre, mechanic the best!
July 26, 2019
AAW INSURANCE AGENCY/BETTY WRAYA-ELYAZIDI We have bought 4 cars from Herb Chambers in Brighton. I always deal with Riad and he is wonderful, kind and knowledgeable! I trust Riad and Mark in fi We have bought 4 cars from Herb Chambers in Brighton. I always deal with Riad and he is wonderful, kind and knowledgeable! I trust Riad and Mark in finance. Both always treat me so well and special, give me the best savings and offer lease programs that work with my budget. I am happy we can refer customers to Herb Chambers from AAW INSURANCE and vice versa. Maybe the next one will be a Sequoia or Land Rover! We will see. I love my new Pearl Highlander with tan interior. More
by AAW INSURANCE AGENCY - Betty
Employees Worked With
Other Employees :
Mark, Finance Manager
