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Herb Chambers Toyota of Boston

Boston, MA

4.6
1,028 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,028 reviews

May 10, 2018

Service Experience Michael was very helpful and extremely courteous during my visit to HC Toyota Brighton for a 5000-mile scheduled service. Thank you very much for a jo More

by civanov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
May 11, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your review! Happy to know that Michael was of great help! -Howie Reske, General Manger.

May 05, 2018

Great, as Usual They offer quick, thorough, polite service. I got a clear explanation of service done and services needed. I waited in one of their clean bright wait More

by Susan Wambold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your review! Glad you are satisfied with the service you received, and were able to enjoy our waiting room during the servicing. Best, Howie Reske, General Manager.

May 05, 2018

Smooth, friendly, no pressure, fair desl This was our second experience leasing from Luke. He is friendly, thoughtful,and a pleasure to deal with. The rest of the staff was also great to work More

by Leh115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Johnson, Dewayne Holman
May 07, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your review. Happy to know that we have provided you good service, and that Luke has been able to assist you in leasing two cars! We appreciate your business! Best, Howie Reske, General Manager.

May 04, 2018

Mr. Pierre was on top of our Prius regular sevrice. Mr. Pierre followed through on our questions and saw to it that the service went with dispatch and that we were apprised of its progress. More

by ServiceCient
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
May 04, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your review! Glad Mike was able to make your experience with us an enjoyable one! Best, Howie Reske, General Manager.

May 04, 2018

Purchase 2015 Toyota Tundra I found the truck on the capital One Auto Trader Site and put in my information, trade in amount, money down, fees and taxes etc. and length of loan a More

by Rileysue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde Chornovas, Miklos Kamondi, Dewayne Holman, Jaclyn Quinn
May 04, 2018 -

Herb Chambers Toyota of Boston responded

Happy to know you had a positive experience with us! We always want our customers to feel confident in their purchase! Enjoy many happy miles in your new truck! We appreciate your business and your feedback! Best, Howie Reske, General Manager.

May 03, 2018

We were treated very well They were very helpful when we inquired about a vehicle. Very attentive from the beginning. Upfront and honest. Pleasant and polite. I am looking More

by Brookline family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miklos Kamondi, Kenny Leung
May 03, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your review. We look forward to working with you in the future. Until then, take care! -Howie Reske, General Manager.

April 28, 2018

Had a great experience with this dealership Everyone I encountered at this dealership was friendly. Kaddy was very knowlegeable on the cars and was great with helping get everything set up. Woul More

by Kstape4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hester , Kadmiel Fenton
Apr 30, 2018 -

Herb Chambers Toyota of Boston responded

Thank you so much for your recommendation! Wishing you many happy miles! Best, Howie Reske, General Manager.

April 24, 2018

Caring Service The service was on time and comprehensive. I emailed a question after getting home and it was answered quickly and completely. He was very helpful i More

by Sam613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your feedback! Happy to know we were able to assist you promptly! Best, Howie Reske, General Manager.

April 24, 2018

Herb Chambers' service was flawless Both the drop off and pick up of my Rav4 at Herb Chambers was so silky smooth that it barely made a mark in otherwise busy day. The staff is efficien More

by Rav4spouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
Apr 25, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your great feedback! Our number one goal is make sure our customers leave happy. I am pleased to know that we were able to make your experience a positive, hassle-free one! Best, Howie Reske, General Manger.

April 22, 2018

A pleasant car buying experience. Jaclyn and Maggie are very nice to set up the appointment for Costco car program. Tony is very helpful and wonderful to work with. I would recommend m More

by Tony123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Liang, Kenny Leung, Jaclyn Quinn, Maggie Abbott
Apr 23, 2018 -

Herb Chambers Toyota of Boston responded

Tony, thank you for your review! Pleased to know that our team provided you with the 5-star service you deserve! Best, Howie Reske, General Manager.

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