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Herb Chambers Toyota of Boston

Boston, MA

4.6
1,028 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,028 reviews

April 19, 2018

purchasing of a toyota tacoma. the staff was professional,courteous and considerate of my needs. Luke Johnson made me feel comfortable in the purchasing of the vehicle despite of More

by toyotatacoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefania D’Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Johnson, Kenny Leung
Apr 20, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your recommendation! Happy to know that Luke was able to make your car buying experience comfortable and positive!

April 19, 2018

Oil and filter service at herb chambers Tech person ,Michael was good and he explained all questions. whatever I asked thoroughly and that helped .He was quite understanding and helpful and More

by Shah123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
Apr 19, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your recommendation! Happy to see that your experience with us was a positive one!

April 17, 2018

First service with new dealership I had my initial (free) service after purchasing my Yaris IA last fall. Everything went fine. The service was quick and the adviser (Steve) was frie More

by Bozzie63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Herb Chambers Toyota of Boston responded

Happy to know you had a great first service! Looking forward to servicing you again in the future! Best, Howie Reske, General Manager.

April 17, 2018

Happy with the experience Luke was great. Getting to Luke was a little clunky, as I had to go through a few other people first, but overall good experience. More

by Doug Hanna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Johnson
May 01, 2018 -

Herb Chambers Toyota of Boston responded

Glad you had a positive experience with us. Thanks for your review! Best, Howie Reske, General Manager.

April 16, 2018

As expected The April 12, 2018 visit to the service department for an oil change and annual safety inspection sticker for my Prius C was normal, nothing out of th More

by oldkec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your 5-star review! We appreciate you business. Happy miles- Howie Reske, General Manger.

April 12, 2018

Have Used this Dealership since I bought my car there Always have received excellent service since I bought my car here in 2004 or 2005. My car is a 2003 and I've always had great and reliable service. More

by ritajeltoy03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your review! Happy to know you have received excellent service time and time again! Best, Howie Reske, General Manager.

April 08, 2018

Excellent Customer Service Assistant Service Manager Sean Cho provided excellent service. Sean kept me up-to-date with service schedule and costs, as well as, a detailed report More

by 2003Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Herb Chambers Toyota of Boston responded

Happy to know you received the 5-star customer service that we strive for! I'll be sure to let Sean know how great of a job he's doing! Thanks for your review- Howie Reske, General Manager.

April 06, 2018

10K Service My 10K mile servicing visit was great. I wasn't sure of the turnaround time, but my service advisor Steve Shlosman was helpful in providing a ballpark More

by Chiqui2952
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your review! Glad to know that you are happy with the service you received! We appreciate your business. Best, Howie Reske, General Manager.

April 05, 2018

Straight-Shooting, Knowledgeable and Efficient I was quoted a reasonable price right off the bat (though I was able to negotiate a little more give); the salesman (Haider Amin) was knowledgeable an More

by Harvey N. Bock
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your review! Glad you were able to get the price that worked for you, and the process was hassle-free! Best, Howie Reske, General Manager.

April 04, 2018

Excellent experience. My experience at Herb Chambers Boston is always a pleasure. The Service Department staff is friendly, helpful and accommodating at all times. They e More

by taurus58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamisha Paul, Mike Pierre
May 01, 2018 -

Herb Chambers Toyota of Boston responded

Happy to know that you have enjoyed multiple experiences with us! I'll be sure to pass along your kind words to Gene! Hopefully he doesn't leave us anytime soon! Take care! Howie Reske, General Manager.

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