Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Toyota of Boston
Boston, MA
1,027 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-35 brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-60 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,027 reviews
March 30, 2018
Steve Shlosman was excellent! I think that Toyota service department is outstanding. Steve Shlosman was very knowledgeable and helpful. He did an excellent job. The service was I think that Toyota service department is outstanding. Steve Shlosman was very knowledgeable and helpful. He did an excellent job. The service was fast and efficient. More
by Olga10
Employees Worked With
Helpful March 27, 2018
10 out of 10 !! Last stop after 3 Toyota Dealerships..30 year loyal customer with Toyota. I was planning to go to Nissan. Herb Chambers dealership was brilliant all a Last stop after 3 Toyota Dealerships..30 year loyal customer with Toyota. I was planning to go to Nissan. Herb Chambers dealership was brilliant all around!! Very satisfied - should’ve come here years ago More
by Marie
March 22, 2018
The service was very Good The service was very good and it was timely. I would recommend this branch for the mass inspection and multi point inspection which is complimentary. The service was very good and it was timely. I would recommend this branch for the mass inspection and multi point inspection which is complimentary. More
by asdfgasdfasdfadsfas
Employees Worked With
Mike Pierre
March 21, 2018
Good, as expected. Quite efficient. No problem adding things I'd forgotten 1/2 way through. I waited and it was a reasonable wait time. It was for routine service and th Quite efficient. No problem adding things I'd forgotten 1/2 way through. I waited and it was a reasonable wait time. It was for routine service and the checks. More
by rgleason
Employees Worked With
Steven P. Schlosm
March 15, 2018
Toyota Yaris IA, 2018 Buying my 2018 Toyota Yaris IA was a pleasant experience at Herb Chambers in Boston. Stefania D'Amato was very helpful answering all our questions by Buying my 2018 Toyota Yaris IA was a pleasant experience at Herb Chambers in Boston. Stefania D'Amato was very helpful answering all our questions by phone, and emailing info and quotes very quickly regarding the car we wanted. We purchased our car for a great price, with incentives and Toyota rebate. We met with Kevin Chan for our test drive. Kevin was professional, knowledgeable, friendly and a great sales person. We were dropping off a rental car in Boston and Kevin went out of his way to deliver our new car to the rental office so we did not have to make an additional trip to the showroom. Dewayne Holman had all our paperwork ready and made the process, easy and smooth. He is very personable and made us feel at ease with our decision to purchase this car. Thank you Stefania, Kevin and Dewayne for helping us with all the details and making the process easy and fun. I love my Yaris IA! More
by Joanne CC
March 13, 2018
Great Service. The service is very professionally managed and completed in detail. This excellent quality ensures that the car does not break down when least expect The service is very professionally managed and completed in detail. This excellent quality ensures that the car does not break down when least expected. I have been extremely satisfied with the work and Sean Cho kept me advised on what had to be done and the cost. More
by George74
Employees Worked With
March 13, 2018
Always courteous and professional This is our third Herb Chambers Toyota, and - even though other garages and dealerships are closer to us - we continue to bring our van here for the q This is our third Herb Chambers Toyota, and - even though other garages and dealerships are closer to us - we continue to bring our van here for the quick, convenient and professional service. The service staff is always courteous and patient and provide honest assessments and wait times for whatever service is to be performed. More
by Denny
Employees Worked With
Other Employees :
Luke Johnson, Mike Pierre
March 13, 2018
Service Oil change and tire rotation, needed new hub cap as soon as I left dealership it fell off. Sean made it very easy to have a replacement .thanks! Oil change and tire rotation, needed new hub cap as soon as I left dealership it fell off. Sean made it very easy to have a replacement .thanks! More
by Corolla
Employees Worked With
Other Employees :
The employee , she takes payment , always pleasant and kind. Unfortunately I do not remember her name.
March 13, 2018
Sean Cho helped me this time--courteous, efficient, kind. I always have a positive experience at this dealership and find everything about the experience easy and well done. Sean Cho was especially helpful. I always have a positive experience at this dealership and find everything about the experience easy and well done. Sean Cho was especially helpful. The team keeps my car up and running well. More
by carpooling Mom
Employees Worked With
March 10, 2018
So far car is running great, So far my car is in great condition. I am sure service department will help me to keep my car like this in future as well . So far my car is in great condition. I am sure service department will help me to keep my car like this in future as well . More
by Vickyice
