Herb Chambers Toyota of Boston
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Salesman was exceptional and provided great customer care. An overall wonderful experience! A had a positive experience from beginning to end. I was very impressed by the time and consideration given me. I An overall wonderful experience! A had a positive experience from beginning to end. I was very impressed by the time and consideration given me. I definitely would recommend this dealership. More
Disrespectful!!! Disrespectful person who’s not supposed to be dealing with customers for any reason. I don’t blame him if he can be like that and gets to keep his job Disrespectful person who’s not supposed to be dealing with customers for any reason. I don’t blame him if he can be like that and gets to keep his job. I just blame his employer. More
Always a satisfying experience I have always used this place for my Toyotas. I always had good experience. If you have to wait for your vehicle to be serviced you won't mind to si I have always used this place for my Toyotas. I always had good experience. If you have to wait for your vehicle to be serviced you won't mind to sit down for a while and have a complimentary snack and coffee. More
Best car buying experience ever! I highly recommend Herb Chambers for multiple reasons. Above all, they truly understood customer service. They answered all my questions over the phon I highly recommend Herb Chambers for multiple reasons. Above all, they truly understood customer service. They answered all my questions over the phone so that I knew it was worth the trip to come in. They listened to what I was looking for and since they didn't have it, gently suggested an alternative. They explained, without pushing, why the alternative might be something to consider. (We started looking at a used RAV4, but bought a new 2017 RAV4.) When we came in, we didn't have to wait, I was introduced to a different salesperson, who knew what my priorities were. Herb Chambers staff worked as a team! No high pressure. They were extremely knowledgeable about the cars, helpful and friendly. The paperwork was seamless, and when we picked up the car, our salesperson took all the time we wanted to explain the car's features and make sure everything was in the car. I hate buying cars, but this crew changed my opinion. If you want to buy a Toyota, go to Herb Chambers!!! More
Easy experience The dealership was easy, people were polite, the lounge area was just fine. I appreciated the low key, non-pressure oriented service that Mick provide The dealership was easy, people were polite, the lounge area was just fine. I appreciated the low key, non-pressure oriented service that Mick provided, he went above and beyond in getting the car to us when it was ready. More
Good quality of service, the price higher than the other 35% The quality of work and service are good, the price charged more than other small repair shop more than 30%,If your prices can be reduced, I will repa The quality of work and service are good, the price charged more than other small repair shop more than 30%,If your prices can be reduced, I will repair all my car problems with you More
super place to be in for service, the best around, recommend recommend to get your car service here, close by transportation, restaurants, quick bites, or breakfast, or the great hospitality in the waiting area, recommend to get your car service here, close by transportation, restaurants, quick bites, or breakfast, or the great hospitality in the waiting area, different flavors of coffee. More
Highlander Experience Thanks to Haider, he took his time and explained to me and my wife the details about our lease at Herb Chambers Boston. Truly a Highlander Experience Thanks to Haider, he took his time and explained to me and my wife the details about our lease at Herb Chambers Boston. Truly a Highlander Experience. More
There for a recall for my Toyota Yaris. No charge of course, but they also replaced a tire valve cap, which I requested, and didn't charge for that either, and gave me a coupon for a free ca No charge of course, but they also replaced a tire valve cap, which I requested, and didn't charge for that either, and gave me a coupon for a free car wash. So not only was the repair free, I came out ahead. Their multi-point inspection (also free) uncovered a few things that need to be done. I have my own mechanic, and they did not try to get me to have them do it instead, just told me to give the report to my mechanic. Everyone was pleasant. I did have to wait about 10 minutes to check in, but that's the only thing that wasn't perfect. More
Easy Service This was a routine service visit and all ran smoothly. I was in and out in a very timely manner, I really appreciate the fast turn around and friendly This was a routine service visit and all ran smoothly. I was in and out in a very timely manner, I really appreciate the fast turn around and friendly courteous service from Sean. More