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Herb Chambers Toyota of Boston

Boston, MA

4.6
1,023 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,023 reviews

March 03, 2018

Always a satisfying experience I have always used this place for my Toyotas. I always had good experience. If you have to wait for your vehicle to be serviced you won't mind to si More

by singhsaab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : another service agent
Mar 05, 2018 -

Herb Chambers Toyota of Boston responded

We thank you for your business and look forward to working with you again in the future. Kind Regards, Howie Reske, General Manager

February 28, 2018

Best car buying experience ever! I highly recommend Herb Chambers for multiple reasons. Above all, they truly understood customer service. They answered all my questions over the phon More

by Pam B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clyde Chornovas, Jaclyn Quinn, Kadmiel Fenton
Mar 01, 2018 -

Herb Chambers Toyota of Boston responded

Thank you, Pam, for taking the time to share your experience with our team! I’m so glad to hear you had such an enjoyable visit. I will be certain to let the team know you spoke so highly of them. Thank you again for your business and for choosing us for your automotive needs! Best, Howie Reske, General Manager

February 25, 2018

Easy experience The dealership was easy, people were polite, the lounge area was just fine. I appreciated the low key, non-pressure oriented service that Mick provide More

by nlh
Recommend Dealer
Yes
Employees Worked With
Miklos Kamondi
Feb 26, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your review and compliments to our team! I am so happy to know that Miklos was so helpful. Thank you again for your business! Best, Howie Reske, General Manager

February 24, 2018

super place to be in for service, the best around, recommend recommend to get your car service here, close by transportation, restaurants, quick bites, or breakfast, or the great hospitality in the waiting area, More

by mynor posadas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for your compliments to our Service Department! Best, Howie Reske, General Manager

February 24, 2018

Highlander Experience Thanks to Haider, he took his time and explained to me and my wife the details about our lease at Herb Chambers Boston. Truly a Highlander Experience More

by jino12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for the great feedback! I'm so glad you and your wife had a positive experience working with Haider! Please let us know if any other automotive needs arise in the future, as we are always happy to help! Best, Howie Reske, General Manager

February 24, 2018

Good quality of service, the price higher than the other 35% The quality of work and service are good, the price charged more than other small repair shop more than 30%,If your prices can be reduced, I will repa More

by hua wang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2018 -

Herb Chambers Toyota of Boston responded

Thank you, Hua, for your review and compliments to our service team! Best, Howie Reske, General Manager

February 15, 2018

There for a recall for my Toyota Yaris. No charge of course, but they also replaced a tire valve cap, which I requested, and didn't charge for that either, and gave me a coupon for a free ca More

by freeby
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Pierre
Feb 16, 2018 -

Herb Chambers Toyota of Boston responded

Thanks so much for leaving us a review! I'll be sure to tell Mike what a great job he is doing! Many thanks and happy driving! Best, Howie Reske, General Manager

February 14, 2018

Easy Service This was a routine service visit and all ran smoothly. I was in and out in a very timely manner, I really appreciate the fast turn around and friendly More

by BCToyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2018 -

Herb Chambers Toyota of Boston responded

We thank you for your business and look forward to serving you again in the future! Best, Howie Reske, General Manager

February 09, 2018

Quick Reliable Service Easily identified and fixed the few problems with my car. I have always gotten excellent service here. And great hospitality with bagels and coffee re More

by Ghor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Herb Chambers Toyota of Boston responded

Thank you so much for the great feedback! We really appreciate your business and I'll be certain to share your compliments with Sean and the rest of the team. Until we have the opportunity to work with you again, take care! Best, Howie Reske, General Manager

February 05, 2018

Friendly, able to communicate with, and good customer servic Herb Chambers Toyota of Boston is a great dealer who provides the best service for the customer, the price is nice, and the locatio is convenient. More

by Tina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2018 -

Herb Chambers Toyota of Boston responded

Thank you, Tina! It is a pleasure to read about your experience with Steve. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Howie Reske, General Manager

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