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Herb Chambers Toyota of Boston

Boston, MA

4.6
1,025 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,025 reviews

February 09, 2018

Quick Reliable Service Easily identified and fixed the few problems with my car. I have always gotten excellent service here. And great hospitality with bagels and coffee re More

by Ghor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Herb Chambers Toyota of Boston responded

Thank you so much for the great feedback! We really appreciate your business and I'll be certain to share your compliments with Sean and the rest of the team. Until we have the opportunity to work with you again, take care! Best, Howie Reske, General Manager

February 05, 2018

Friendly, able to communicate with, and good customer servic Herb Chambers Toyota of Boston is a great dealer who provides the best service for the customer, the price is nice, and the locatio is convenient. More

by Tina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2018 -

Herb Chambers Toyota of Boston responded

Thank you, Tina! It is a pleasure to read about your experience with Steve. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Howie Reske, General Manager

February 05, 2018

New Rava 4 I am been looking for new car for some time. Herb Chambers were to deliver. I feel the information provided was accurate. I also felt that what we More

by Camara Rattigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christos Pesirides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2018 -

Herb Chambers Toyota of Boston responded

Thank you so much for your recommenation! We value your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

January 22, 2018

Professional but overpriced Replacing a filter costs like $40 to $50, that’s really insane. Even if you got a team of professional workers....that’s still not reasonable enough f More

by Zi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2018 -

Herb Chambers Toyota of Boston responded

I'm sorry that there were some concerns with pricing. We welcome you to visit our website where we provide service specials and coupons. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

January 22, 2018

Always good experience when I am there. I went to change my oil in both my Highlander and Tacoma and Tanisha was polite and professional and helped with both transaction and got me in fast a More

by soleperu77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanisha
Jan 22, 2018 -

Herb Chambers Toyota of Boston responded

Thank you so much for your terrific feedback! I'm so happy to know that you enjoyed the snacks. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

January 21, 2018

Excellent staff. Friendly and professional. Every time I visited this location, I enjoyed a pleasant experience that encouraged my return. The staff explained i More

by Henderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kadmiel Fenton
Jan 22, 2018 -

Herb Chambers Toyota of Boston responded

Thank you so much for your recommendation! We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

January 20, 2018

New Battery for the Prius These people are always friendly, no matter how busy they are. I've been coming here for years and have never been disappointed with the service. More

by Prius owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2018 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share your encouraging words and kind recommendation of Sean and our service department! We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our service team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

January 19, 2018

Excellent car buying experience! Working with Howie Reske, manager of the dealership, and Haider Amin, sales, was a comfortable and easy experience from our first visit to the showroo More

by Wayne Davis
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2018 -

Herb Chambers Toyota of Boston responded

Thank you, Wayne, so much for sharing this! We're so glad that you had such an enjoyable visit. We appreciate your comments about Haider your five-star rating. Thank you again and we look forward to seeing you in the future. Best, Howie Reske, General Manager

January 14, 2018

Great Experience My most recent visit to the service department was exceptional. Tamisha was the one who managed my vehicle. She was respectful and kept me up to speed More

by crimson71477
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamisha Paul
Jan 15, 2018 -

Herb Chambers Toyota of Boston responded

Thank you so much! We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership with Tamisha. We value your business and please don't hesitate to contact us should any future questions arise. Best, Howie Reske, General Manager

January 13, 2018

Great and very helpful staff The staff is great and very helpful. They answer any question you may have. I have been there twice for service and it was quick and I was very happy More

by Sania Syeda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2018 -

Herb Chambers Toyota of Boston responded

Thank you so much, Sania! I'm so pleased to hear that you enjoyed working alongside Haider and Steve. We value your business and please don't hesitate to contact us should any future questions arise. Best, Howie Reske, General Manager

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