Herb Chambers Toyota of Boston

Oil change Great service fast and friendly great great great will always get my oil change there and they also give a coupon for free car wash. Great service fast and friendly great great great will always get my oil change there and they also give a coupon for free car wash. More

Excellent The staff was professional and friendly. They answered all our questions and guided us for best decision-making. They did not make us feel that the co The staff was professional and friendly. They answered all our questions and guided us for best decision-making. They did not make us feel that the company is more interested in the customer's interest. More

Service Steve is very friendly and reliable; he always provides a clear explanation of what work is necessary and what was done. The rest of the staff are a Steve is very friendly and reliable; he always provides a clear explanation of what work is necessary and what was done. The rest of the staff are also first-rate. More

Bait and Switch Very disappointed in the behavior of Herb Chambers. Seems that the Costco offer is a scam. Called and asked for Jaclyn since she had sent me the email Very disappointed in the behavior of Herb Chambers. Seems that the Costco offer is a scam. Called and asked for Jaclyn since she had sent me the email with the offer price. Was told she were not there. A woman who gave the name Stefania said she was her boss, encouraged me to come in that night said she’d make sure Jaclyn got the commission, but when I got there half an hour later was told Stefania was not there. Stefania and Jaclyn are listed here as internet not sales so not sure if they were there at all of even if they are real persons or if their names are code words of some type, Spoke to Luke he refused to honor price quoted and also offered below average price for my trade in so low as to be a scam. As I was leaving Luke offered to subtract another $1000.00. I told him I would have to look at the numbers (by this time everything had been put away) and would get back to him. I got back and told him I might be willing to consider this subtracting the $1000.00 if they removed the various added fees selling for the quoted price (minus a competitive price for my trade in) . Luke promised to get back to me by email that day but never did and has not been heard from since at all. There is no valid excuse for not getting back when he promised to do so. I am now of the impression that Herb Chambers is not interested in selling cars at a competitive price. When I discovered this web site (which I discovered trying to discover if Stefania actually existed) I discovered that another potential customer Tpenziner had also experienced Herb Chambers failure to respond, There the dealer claimed the customer had opted out and thus they could not get in touch with him. This sounds odd as why would he opt out waiting for a response. I did not opt out in fact emailed them when I had not heard from them. Prior to this I had received no less then 58 spam emails from them More

Service Experience Michael was very helpful and extremely courteous during my visit to HC Toyota Brighton for a 5000-mile scheduled service. Thank you very much for a jo Michael was very helpful and extremely courteous during my visit to HC Toyota Brighton for a 5000-mile scheduled service. Thank you very much for a job well done. More

Smooth, friendly, no pressure, fair desl This was our second experience leasing from Luke. He is friendly, thoughtful,and a pleasure to deal with. The rest of the staff was also great to work This was our second experience leasing from Luke. He is friendly, thoughtful,and a pleasure to deal with. The rest of the staff was also great to work with to help us nail down a good deal More

Great, as Usual They offer quick, thorough, polite service. I got a clear explanation of service done and services needed. I waited in one of their clean bright wait They offer quick, thorough, polite service. I got a clear explanation of service done and services needed. I waited in one of their clean bright waiting areas. Water, coffee, snacks. Well done. More

Mr. Pierre was on top of our Prius regular sevrice. Mr. Pierre followed through on our questions and saw to it that the service went with dispatch and that we were apprised of its progress. Mr. Pierre followed through on our questions and saw to it that the service went with dispatch and that we were apprised of its progress. More

Purchase 2015 Toyota Tundra I found the truck on the capital One Auto Trader Site and put in my information, trade in amount, money down, fees and taxes etc. and length of loan a I found the truck on the capital One Auto Trader Site and put in my information, trade in amount, money down, fees and taxes etc. and length of loan and was pre approved with the payment and terms I wanted. I went to the Herb chambers dealership with my offer and they accepted the entire offer as it read. No pushy sales people trying to sell me things that I didn't want, very receptive to my concerns. I have had bad experiences with auto purchases before but this was exceptional I went in at 1:00 Pm and drove the truck home at 4:00. Love the truck and the experience. My thanks to the preowned group at Herb Chambers Toyota. More

We were treated very well They were very helpful when we inquired about a vehicle. Very attentive from the beginning. Upfront and honest. Pleasant and polite. I am looking They were very helpful when we inquired about a vehicle. Very attentive from the beginning. Upfront and honest. Pleasant and polite. I am looking forward to having my vehicle serviced here in the future. More