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Herb Chambers Toyota of Boston

Boston, MA

4.4
1,105 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -35 brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -60 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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32 Brighton Ave

Boston, MA

02134

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Showing 1,105 reviews

September 16, 2017

Hospitality and Service From arrival to departure, you are treated like an anticipated guest. Service is quality and communication is outstanding here. I highly recommend Her More

by BKrisHelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to write this review! I'm so pleased to know that Steve and Gary made your service experience a positive one, and I'll be sure to pass along the kind words to them. Thank you for your business and we look forward to doing business with you again! Best, Howie Reske, General Manager

September 15, 2017

Service of my Camry Service and Steve were excellent. All work have been done with high quality and fast. The waitind area was very comfortable, has a lot of magazines an More

by Dmitry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much for the wonderful review. Steve is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Howie Reske, General Manager

September 12, 2017

Very thorough service. Along with the high quality of service was the full explanation of each aspect of the work performed. I left fully satisfied that all maintenance det More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clyde Chornovas
Sep 13, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, John, for your feedback. My apologies for the longer than expected wait. We value your business and we look forward to the opportunity to serve your automotive needs again in the future. Best, Howie Reske, General Manager

September 12, 2017

Excellent! The experience was truly fantastic. The work was performed quickly. The waiting area was very comfortable, with ameneties like Wi-Fi, food, and coffee More

by B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for sharing this terrific feedback and for choosing Herb Chambers Toyota of Boston for your service needs. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Howie Reske, General Manager

September 11, 2017

Excellent service My experience at this Toyota Deslership was very good. They're pleasant and they know what they are doing. I'm a satisfied costumer. Clean place. More

by Ricky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Abbott
Sep 11, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Ricky! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Maggie and Sean were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Howie Reske, General Manager

September 10, 2017

Service on my brakes I received excellent service. Perkins, who worked on my car was exceptional. I will definitely bring my car for service again at this Toyota dealersh More

by Beatrice Cassis
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamisha Paul
Sep 11, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Beatrice! We value your business and we look forward to helping with your automotive needs in the future! Best, Howie Reske, General Manager

September 08, 2017

Quick and Easy Had the car I wanted in inventory. It was ready the following day. Salesperson was very nice and moved the process along very quickly. Thank you. More

by Dfsimon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2017 -

Herb Chambers Toyota of Boston responded

We really appreciate your 5-star feedback regarding your experience with Haider! It is our goal to offer top notch customer service to all of our guests and I'm so glad to know Haider was able to provide you with exactly that. Thank you again and we look forward to working with you again in the future! Best, Howie Reske, General Manager

September 07, 2017

My Corolla and I My 1995 Corolla needed a new (and rare) gas tank cover opening lever, and wanted a state inspection certificate and its annual maintenance and servici More

by NO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2017 -

Herb Chambers Toyota of Boston responded

Thank you for taking the time to tell us about your experience. Knowing that Steve and our service crew took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Howie Reske, General Manager

September 07, 2017

reasonable prices Professional staff Reasonable prices quoted for the trade as well as the new one. Great customer service Knowledgeable salesmen They remember repe More

by Sanjay Jaiman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haider Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howie Reske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Leung, Julde Little
Sep 07, 2017 -

Herb Chambers Toyota of Boston responded

Thank you, Sanjay! We appreciate your recommendation and thank you for choosing Herb Chambers Toyota of Boston for your automotive needs. Best, Howie Reske, General Manager

September 05, 2017

always a good experience. you get full details about your car's needs regardless of the service you actually go in for. It gives you a chance to prepare for your next service. More

by Pardeep Singh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shlosman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2017 -

Herb Chambers Toyota of Boston responded

Thank you so much! On behalf of our entire team here at Toyota Boston, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Howie Reske, General Manager

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