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Herb Chambers Toyota of Boston - Service Center

Boston, MA

4.4
439 Reviews
Call Service Center (617) 787-1700

439 Reviews of Herb Chambers Toyota of Boston - Service Center

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December 21, 2023

Sean was great and service was smooth. I did not wait much and I am happy with the results! More

by Angy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2023 -

Herb Chambers Toyota of Boston responded

We're so happy you experienced five-star care here, Angy! Thank you for coming to see the Herb Chambers Toyota of Boston team for your automotive needs!

Helpful
December 15, 2023

Service is efficient. Staff is friendly. Work is somewhat on the expensive side but I’m most confident having Toyota doing most services. More

by Leh115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Herb Chambers Toyota of Boston responded

Hi Leh! We appreciate your feedback! It's great to know that you're pleased with our efficient service and friendly staff at Herb Chambers Toyota of Boston. We always aim for the highest quality in all we do, so thank you for trusting us with your vehicle needs.

Helpful
December 14, 2023

I was informed by the receptionist and explained of the problem on my car. I received a video from the service technician Showing the problem of the car, this to me was awesome, great job. More

by Henniger1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Herb Chambers Toyota of Boston responded

We're glad to know that you found our video service report helpful! Our team at Herb Chambers Toyota of Boston is always here to keep you informed about your vehicle's needs. Thanks for the great review!

Helpful
December 06, 2023

wonderful, friendly service you can trust. I love the new detail of sending a video of the work done. Great. More

by annoconnell14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Herb Chambers Toyota of Boston responded

We're glad to know you appreciated the video detailing of work done and our friendly service at Herb Chambers Toyota of Boston. Thanks for your trust in us!

Helpful
December 05, 2023

Always professional…. .always helpful…. Bought 2 vehicles from Toyota of Boston ….service is always done to perfection More

by Silver fox 32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Herb Chambers Toyota of Boston responded

We're so glad to know you've had consistently positive experiences with us at Herb Chambers Toyota of Boston. Thank you for trusting us with your sales & service needs. We look forward to seeing you next time!

Helpful
November 15, 2023

Very fast service and staff is very helpful throughout. Car feels better after the service. More

by GR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Herb Chambers Toyota of Boston responded

Thanks for trusting the Herb Chambers Toyota of Boston team with your vehicle's service needs! We appreciate you taking the time to share this review and hope you won't hesitate to reach out if we can assist you again in the future!

Helpful
November 13, 2023

The advisor(sean) was good and helpful, and the service it’s quick and hassle-free. More

by angeljoaquin1290
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Herb Chambers Toyota of Boston responded

We really appreciate you taking the time to leave Herb Chambers Toyota of Boston this awesome review, thank you!

Helpful
October 31, 2023

Thank you for the prompt and courteous service! Exceptional attention to my needs from every service person i dealt with! More

by avatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ko
Report | Print
Nov 01, 2023 -

Herb Chambers Toyota of Boston responded

Hi Avatman! We're delighted to know that you had a positive experience with our team at Herb Chambers Toyota of Boston. Thanks for your feedback and support!

Helpful
October 30, 2023

I consistently receive understandable and good communication with service agents and ease in scheduling an appointment. More

by jillatrc
Recommend Dealer
Yes
Employees Worked With
Edward Koh
Report | Print
Nov 01, 2023 -

Herb Chambers Toyota of Boston responded

Jill, we're glad to know that you've had consistently good experiences with our service agents at Herb Chambers Toyota of Boston. Thanks for the positive feedback!

Helpful
October 28, 2023

Did a great job finding actual problem regarding chech engine light and easily corrected it. Very satisfied with their service. More

by Marceldesc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Herb Chambers Toyota of Boston responded

We're glad to know our team at Herb Chambers Toyota of Boston was able to diagnose and fix your check engine light issue. Thanks for trusting us with your vehicle's service needs!

Helpful
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