Herb Chambers Volvo Cars Norwood

Sales and Service have both been excellent. I just had my car in for a scheduled maintenance and Peter and other Service personnel were very accommodating. I was given a brand new loaner, my car was ready wh car in for a scheduled maintenance and Peter and other Service personnel were very accommodating. I was given a brand new loaner, my car was ready when promised (and washed), and there was no charge. More

I recently required one of my tires to be fixed because of a large defect created by one of the unprotected curbs at a construction site. Peter was able to procure a tire, have it overnighted to the dealer of a large defect created by one of the unprotected curbs at a construction site. Peter was able to procure a tire, have it overnighted to the dealership and have me in at 7 AM the next day and had me on my way immediately. Exceptional service on the part of Peter. Two thumbs up all around. More

I had the pleasure of being greeted by Peter Brown in Service when I dropped of my car. He was expecting me! He knew what needed to be done. He explained everything to me and the cost associated with the Service when I dropped of my car. He was expecting me! He knew what needed to be done. He explained everything to me and the cost associated with the service. He was beyond wonderful!! He updated me constantly with the progress of my car. AND he went way above the call of duty by taking care of something on my car that has been bothering for a few years now! HE SOLVED MY PROBLEM! I actually cried! To be taken care of in this way was incredible ! I wouldn't go anywhere else!!! More

Patti was exceptional. She made me feel comfortable and was a book of knowledge about Volvo..Patti amazing to work with from the start to finish. was a book of knowledge about Volvo..Patti amazing to work with from the start to finish. More

Working with Colin in the service department is a superlative experience. He is a clear communicator and always ensures my maintenance and repair work is painless. I love my Volvo but I keep coming b superlative experience. He is a clear communicator and always ensures my maintenance and repair work is painless. I love my Volvo but I keep coming back to this dealership in particular because of Colin’s excellence in customer service. More

Excellent customer service . Great Attention to detail . Kept me update on the progress of my car. Answered all questions that I had regarding any repairs that would be needed. Kept me update on the progress of my car. Answered all questions that I had regarding any repairs that would be needed. More

I had an “emergency “ with my car. I called Peter Brown and he took care of the situation immediately. I was treated courteously and with respect. The job was done professionally and efficiently. All the and he took care of the situation immediately. I was treated courteously and with respect. The job was done professionally and efficiently. All the necessary paperwork was done and there was no charge to me for the services. I would absolutely recommend this dealership. More

Great service. Always accommodating and professional. Colin is fabulous . I wouldn't go anywhere else for service. I've been a client of Volvo since 1995 and because of this dealership will continue Colin is fabulous . I wouldn't go anywhere else for service. I've been a client of Volvo since 1995 and because of this dealership will continue . More

Excellent service and communication. Prompt attention with initial phone call and expediting visit. Good follow up. I have no complaints concerning the service of today. with initial phone call and expediting visit. Good follow up. I have no complaints concerning the service of today. More

I brought my vehicle in for routine service. Pleasant I brought my vehicle in for routine service. Pleasant experience. I waited at the dealership. They also fixed a broken “compartment” at no charge I brought my vehicle in for routine service. Pleasant experience. I waited at the dealership. They also fixed a broken “compartment” at no charge. I am happy with the experience. More