Herb Chambers Volvo Cars Norwood

Unsatisfactory follow up with lease vehicle return; it took the intervention of the general manager, acting on my request after my credit rating had been unnecessarily impacted, to rectify the issue from took the intervention of the general manager, acting on my request after my credit rating had been unnecessarily impacted, to rectify the issue from the dealership perspective. More

I have been a customer since this dealership was in Dedham, because I have confidence in the staff and the excellent service that I've received over many years. Dedham, because I have confidence in the staff and the excellent service that I've received over many years. More

Colin greeted us and reviewed our service options. They completed it under the estimated time and washed and vacuumed our car. Outstanding service. Very pleased. completed it under the estimated time and washed and vacuumed our car. Outstanding service. Very pleased. More

The staff is great from sales to service. Colin and Peter in service always go above and beyond to make you feel comfortable and explains every aspect of the service clearly. They are courteous, alway Peter in service always go above and beyond to make you feel comfortable and explains every aspect of the service clearly. They are courteous, always friendly and professional, and are amazingly helpful. They are awesome. More

Peter did a great jobVery responsive explained to me Peter did a great job Very responsive explained to me what was going on and he made sure my car was serviced as quickly as possible Peter did a great job Very responsive explained to me what was going on and he made sure my car was serviced as quickly as possible More

I called this morning to replace a headlight. They fit me right in AND also did a recall for me. It was quick and they kept me updated. me right in AND also did a recall for me. It was quick and they kept me updated. More

Colin was excellent, he went out of his way to provide me with a solution that I could afford, I have been dealing with Colin for 10 plus years, and his customer service has been exceptional, with a solution that I could afford, I have been dealing with Colin for 10 plus years, and his customer service has been exceptional, More

Ron was very patient and knowledgeable with helping me purchase my car . He is an asset to Herb Chambers Volvo . I will recommend Ron to family and friends . purchase my car . He is an asset to Herb Chambers Volvo . I will recommend Ron to family and friends . More

I went for an inspection sticker and that went well. Every time I service both my Volvo’s at this dealership everyone is courteous and willing to help also the dealership is clean and welcoming Every time I service both my Volvo’s at this dealership everyone is courteous and willing to help also the dealership is clean and welcoming More

I vowed not to go back here after a bad experience with a salesperson. She is a top salesperson there, but she had poor product knowledge, was condescending and stereotypically pushy and sneaky. I returned salesperson. She is a top salesperson there, but she had poor product knowledge, was condescending and stereotypically pushy and sneaky. I returned when I spoke to Mike G, who had the resources to buy back my car. He then set me up with Mitch, who was an exceptional salesperson and did a great job. Fernanda was a great Business Manager as well! More