Herb Chambers Volvo Cars Norwood

I recently bought a 2012 --S60 from your dealership. Buying a car has always been a very frustrating and blood pressure rising event----something I never look forward to..............u dealership. Buying a car has always been a very frustrating and blood pressure rising event----something I never look forward to..............until now. We bought this Volvo from Patricia Young. She couldn't have been nicer. She treated us with the utmost respect. This car has many "bells and whistles" and Patty patiently explained how everything worked . We never felt rushed. She went into detail about the warranty, also. We noticed there were many "nicks" on the rims. Today we brought the car back and the rims were refurbished. Tonight we picked up the car, and were very pleased with the rims. We also were handed a coupon for a free car wash today........a nice surprise. Patty is an asset to your dealership . You are very lucky to have such a hardworking and dedicated employee !! More

Their personalized service is exceptional, and they are the reason I have continued to buy Volvo from this location since 1998. I appreciate their level of integrity and service. the reason I have continued to buy Volvo from this location since 1998. I appreciate their level of integrity and service. More

Been searching for a new volvo suv for my wife for two weeks. Went to a dealer closer to my house and didnt have a great experience . I heard about David Nadeau at Norwood Volvo from my father in law weeks. Went to a dealer closer to my house and didnt have a great experience . I heard about David Nadeau at Norwood Volvo from my father in law who also recently bought a volvo from him. I spoke to David in the afternoon and next day he called me with the car i was looking for at a great price. Picked it up the next morning. Took time to explain every detail . Overall great experience. More

I came to the Boston area 12 years ago, where I had been a Volvo customer since 1979. One of my first contacts here was Matt Garron, and since then our relationship has evolved into a warm friendship. He ha a Volvo customer since 1979. One of my first contacts here was Matt Garron, and since then our relationship has evolved into a warm friendship. He has always impressed me with his complete and detailed knowledge of your product. His advice has always been sound and reliable, and I trust his judgement. I spoke to him when i decided to buy a new S-80 and he referred me to Dave Nadeau, who was instrumental in getting me into a 2013 (Exec) S-80, with which I am very pleased.Overall I am very happy with the service and the treatment that I get in your Volvo dealership, and look forward to more in the future .Dr. Milford B Reiman More

I have been looking around for a new car for a few weeks. Buying a car can be a stressful process and I had been to a couple of dealerships that work with Audi, BMW, Subaru, VW, Mercedes and a few other Vol Buying a car can be a stressful process and I had been to a couple of dealerships that work with Audi, BMW, Subaru, VW, Mercedes and a few other Volvo dealers, but my experience with Volvo of Norwood was the BEST I have had. The staff are extremely nice and at no point I felt like walking away from the dealership. I was helped by Patricia Young, a very nice sales consultant who assisted me with every question and detail about the car. She duly noted down every thing I was looking in a car and then went about showing me the best available options. She explained what every trim offered and which trim would best fit my needs. There was no attempt to sell the priciest car in the lot, the pricing was not exaggerated and was within what I had expected. After deciding on the car, the paperwork was taken care of with no surprises/hidden fees. Working with Patricia Young made this process painless. Scott Brothers and Graham Lower are probably the nicest managers I have worked with. They understand customer satisfaction and are willing to work with you to help you buy that car (again no pressure). So, if you are looking to buy a new car, consider a Volvo and give this dealership a try.They have a great team that is glad to work with you. You won't walk away disappointed. A proud owner of a 2014 S60 (T5-AWD). More

We went to Volvo of Norwood first in our search for a new car. Dave introduced himself as we were walking around the lot. We said we wanted to take the XC60 for a test drive. Without asking us if we were goi car. Dave introduced himself as we were walking around the lot. We said we wanted to take the XC60 for a test drive. Without asking us if we were going to trade in a car or asking for our keys, he grabbed the dealer plate and went for the test drive. He was extremely knowledgable. After the drive, we said we were going to look at some other cars. There was absolutely no pressure from him to buy the car or anything. When we went to 2 other dealerships, the experience was what you expect and the stereotypical response of a salesperson. One saleperson at the other dealership must have gotten out of 80s sales training. He said what would it take to get us into the car, even when we told him we did not like the ride of the car. It took us an additional 10 minutes just to get the keys to our car back!! We decided to go back to Volvo. Dave was great. No pressure from him again. When we told him we had a short amount of time because school was going to end soon and we had to get our son of the bus, he expediated the process and we finished the paperwork extremely fast. We came back the next day to pick-up the XC60. Dave took the time to explain certain features that we had questions about and appreciated the short amount of time. Compared to the other dealerships and the non-pressured environment at Volvo, we were extremely pleased about the experience, which is very hard to have when you're buying a car. We were also very impressed with the how everyone treated us at Volvo, from the sales manager, business manager and meeting the service manager. More

After much shopping around, I purchased the car from this dealer because our sales rep was willing to take the time and effort to finalize the transaction over the phone and email vs. in person - an impossib dealer because our sales rep was willing to take the time and effort to finalize the transaction over the phone and email vs. in person - an impossibility given our family schedule. I was a bit turned off by some of the standard car sale "routines" - aggressive up-selling of service plans and heavy handed sales tactics of the sales manager - but the flexibility and effort extended by the lead sales helped close the deal. More

I recently came across an XC90 in great shape and decided to trade in my Nissan Pathfinder with Herb Chambers Volvo of Norwood. The customer service I received was excellent from beginning to end. The entire to trade in my Nissan Pathfinder with Herb Chambers Volvo of Norwood. The customer service I received was excellent from beginning to end. The entire process was smooth and hassle free and my car was an unbelievable deal. As for my car it has low mileage and is in great shape as it had one previous owner who consistently serviced the car at Volvo of Norwood. After owning my Nissan I know how important and valuable an extended Warranty is so I purchased the extended warranty with my XC90 as well. I like the peace of mind of knowing I am covered for anything that may come up even though the car feels and looks like it is great shape. Going from a Nissan to the Volvo you can't even compare the two. I couldn't be happier with the Volvo product and Herb Chambers. More

The Service Dept. was very thorough and pleasant to deal with for my 45K service. But I have found that the constant Herb Chambers ad on the telephone whenever you call the dealership to be very tiring. with for my 45K service. But I have found that the constant Herb Chambers ad on the telephone whenever you call the dealership to be very tiring. More

Patricia was a pleasure and helped make our car buying experience low stress and made us comfortable that we were getting a fair price for a great car. She is clearly an honest and straight-shooting pers experience low stress and made us comfortable that we were getting a fair price for a great car. She is clearly an honest and straight-shooting person, and from the beginning was not pushy. As a note, she also did a great job of mediating between us the general sales manager - - great job....we'll recommend her to anyone we know interested in a Volvo! More