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Herb Chambers Volvo Cars Norwood - Service Center

Norwood, MA

4.8
592 Reviews

593 Reviews of Herb Chambers Volvo Cars Norwood - Service Center

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May 31, 2025

Always a great experience. Paul and the staff perfect once again. I am a customer for life. More

by slimjem1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dorion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Since purchasing my Volvo XC60, it has been serviced at this dealership and I have always received excellent service. More

by edob76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Herb Chambers Volvo Cars Norwood responded

Thank you for trusting Herb Chambers Volvo Cars Norwood with your XC60's service needs! We're delighted to hear that you've consistently received excellent care. We look forward to continuing to serve you in the future!

May 24, 2025

Excellent service and communication. Paul was and is always excellent. Bob, our technician explained exactly what he did to repair our car. More

by art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob, the technician was great.
May 26, 2025 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the fantastic feedback! We're delighted to hear that Paul and Bob provided excellent service at Herb Chambers Volvo Cars Norwood. We appreciate your support and look forward to serving you again in the future! Safe travels!

May 24, 2025

Great customer service, honest and trustworthy experience. I liked the video the technician shared while working on car. More

by Erinking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Herb Chambers Volvo Cars Norwood responded

Hi Erin! We're delighted to hear you appreciated the customer service and transparency at Herb Chambers Volvo Cars Norwood. It's great that the technician's video added value to your experience! Thanks for sharing your feedback with us.

May 23, 2025

I brought my car in for a state inspection. They weere able to service it immediately and had the job done promptly. Paul did a great job as my service advisor. More

by BobMcn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Herb Chambers Volvo Cars Norwood responded

Hi Bob! We're delighted to hear that Paul and the team at Herb Chambers Volvo Cars Norwood provided prompt service for your state inspection. Thank you for sharing your experience with us!

May 20, 2025

Excellent service. Great communication. Very professional operation. Very pleased with all aspects of the experience. More

by jools
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Herb Chambers Volvo Cars Norwood responded

Thank you for sharing your positive experience with Herb Chambers Volvo Cars Norwood! We're delighted to hear that our service and communication met your expectations. We look forward to serving you again in the future!

May 19, 2025

Was able to schedule for tire replacement from pothole damage within a week. They discovered a 2nd tire also had damage and replaced it as well. During the service they also updated the s/w. Car was retur More

by Dave W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Herb Chambers Volvo Cars Norwood responded

Dave, we're delighted to hear that our team at Herb Chambers Volvo Cars Norwood provided you with fast and efficient service. It's great to know we could address all your car's needs promptly. Thanks for choosing us!

May 17, 2025

Colin did a great job with my car inspection—very quick, professional, and helpful. He explained everything clearly and made the process easy. I really appreciated his efficiency and friendly attitude. Than More

by Rania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Herb Chambers Volvo Cars Norwood responded

Rania, we're delighted to hear that Colin provided such a smooth and informative car inspection experience at Herb Chambers Volvo Cars Norwood. Thanks for sharing your positive feedback!

May 14, 2025

Excellent customer service. Kept me informed about the service and drove me to and from work while my car was there! White glove service. More

by Susan F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rayshon
May 15, 2025 -

Herb Chambers Volvo Cars Norwood responded

Susan, we're delighted to hear you enjoyed the excellent service provided by our team here at Herb Chambers Volvo Cars Norwood! Keeping our customers informed and comfortable is always a priority. Thank you for sharing your experience with us!

May 14, 2025

Excellent Customer Service, as you pull your vehicle into the service garage you are greeted by a friendly professional service representative and you are directed to speak a customer service representative More

by Neil
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Herb Chambers Volvo Cars Norwood responded

Neil, we're delighted to hear about your positive experience at Herb Chambers Volvo Cars Norwood! It's great that Paul and the team provided such professional service and helped with your new phone setup. Thank you for sharing this wonderful feedback!

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