Herb Chambers Volvo Cars Norwood - Service Center

My experience at Herb Chambers of Norwood is always great! They are very conscientious of the customers needs. great! They are very conscientious of the customers needs. More

My first time to Herb Chambers for a vehicle repair was very pleasant, I was contacted by Paul the service rep throughout the day keeping me informed of what was going on with my vehicle so it made for a s very pleasant, I was contacted by Paul the service rep throughout the day keeping me informed of what was going on with my vehicle so it made for a smooth transition from start to finish. More

Colin and the maintenance staff always take the extra effort in their service to me effort in their service to me More

Very fast and efficient. I was greeted in friendly manner. The service area and showroom were very clean and well kept. I was greeted in friendly manner. The service area and showroom were very clean and well kept. More

Excellent service! I was contacted regularly regarding what was happening. Great customer service! Thank you. I was contacted regularly regarding what was happening. Great customer service! Thank you. More

The service people are excellent and accommodating. Quick but accurate in fixing the problem. Thumb up. Quick but accurate in fixing the problem. Thumb up. More

I have purchased both a Lexus and a Volvo through Chambers dealerships. The difference in service between the two is night and day. Putting aside the physical differences at each, which are understan Chambers dealerships. The difference in service between the two is night and day. Putting aside the physical differences at each, which are understandable due to product cost and square footage, the Lexus experience is far above that of Volvo. At Lexus you’re greeted warmly and told “I can help you” by every employee. Employees seem proud and content. Volvo is the opposite. On a recent visit, I felt as if I was a nuisance and that I was interrupting them during a super busy day when I was actually the only customer there in person. It may well have been busy behind the scenes but I was very surprised by the lack of greeting and general disinterest in my being there. I’m not inclined to buy here again - not because of the product or the sales person - but based on the post sale experience. More

Outstanding customer service Call Lynda and his team are excellent at customer support and really keeping you informed are excellent at customer support and really keeping you informed More

My service advisor was Paul Dixon and I must say he was very professional, knowledgeable and showed care about our vehicle issue. It was diagnosed in a very good time and now it will be fixed when the part very professional, knowledgeable and showed care about our vehicle issue. It was diagnosed in a very good time and now it will be fixed when the part is in stock. We do have a 2011 Volvo and parts inventory is very limited with the issue that we have which is the amplifier for the sound system. Coffee spill not a bad am. More

Colin at the service always has a smile when he greets you. A good way to start any interaction in life. He is very knowledgeable about Volvos and has kept the 5 Volvos I have had running for many miles a you. A good way to start any interaction in life. He is very knowledgeable about Volvos and has kept the 5 Volvos I have had running for many miles and years. More