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Herb Easley Motors Inc.

Wichita Falls, TX

4.5
662 Reviews

1125 Central E Fwy

Wichita Falls, TX

76306

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Showing 662 reviews

July 09, 2018

My experience I was treated very good. They helped explain and help me with any questions or concerns. I would recommend them to anyone that is looking. More

by MeHappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rashad Green, Tyke Charity
July 07, 2018

My new truck had the vprotective coating applied Under the protective coating there where several handprints and the top of the cab was not covered with the coating. Also buffer marks under the coati More

by NIXAHELLHOUND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry Yaggi, Harvey Ysasaga, Charles Bowden
Jul 28, 2018 -

Herb Easley Motors Inc. responded

Hi, sorry the work was not up to the standards we strive for from any work provided to our customers. Did you bring this to the attention of your salesperson or a manager? Please bring your vehicle to us and we will make it right. We'll gladly give you a vehicle to drive while we correct the issue. Please reach out to Charles or Jerry to get this taken care of. Thanks, Cory Spencer General Sales Manager

July 07, 2018

Wonderful customer service I am completely thrilled with the vehicle I purchased at Herb Easley Motors. My salesman, Bill Strachan, was attentive, knowledgeable, and patient wit More

by Kathey81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Strachan, Michael Miller, Tyke Charity
July 07, 2018

Great customer service, found the car I wanted very quickly! I showed up 2 hours before they closed, found what I was looking for and they handled my trade in so quickly I was able to drive my new truck off the More

by JeremyAnderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rashad Green
July 07, 2018

3rd purchase from Derek!! I can’t say enough good things about Derek Sykes! Excellent customer service!! He defiantly helps in any way he can and will go the extra mile! We’ve More

by KrystalR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Ysasaga, Derek Sykes, Jack Snoderly
July 05, 2018

Haven't heard if I was approved for financial help on loan. I haven't heard anything from Miguel about the finance on 2006 dodge 1500, if it was approved for helping me to get the truck. More

by Weeza2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Trujillo
July 04, 2018

Excellent I want to thank Derek Matthews for making my first car purchase an excellent experience. He will work with you and help u. Thanx Derek! More

by Ananunez940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Ysasaga, Derek Matthews
July 03, 2018

Overall great experience nice people good worksmanship. The service was great everyone was extremely helpful in getting me the greatest and affordable price for the vehicle I chose. At no point did I feel t More

by Nclanton1511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Campbell, Harvey Ysasaga
July 02, 2018

Poor Service I brought the vehicle in for 2 issues and they only addressed one of the issues and still made me pay. The radio wasn't working and they said my warra More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I'm not sure about the name. The advisor was a woman., Amber Harrison
Jul 28, 2018 -

Herb Easley Motors Inc. responded

Hello. I'm Cory Spencer, General Sales Manager. I am so sorry that your experience here at Herb Easley was less that stellar. Have you reached out to our Service Manager to help rectify this situation? If not, please get ahold of Tony White @ 940-723-6631 so we can make this right.

June 30, 2018

Excellent service overall Ro Hannah was very helpful! Made the entire experience easy from start to finish. Nice, friendly experience. It was quick easy and painless for me More

by Qswety75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Ysasaga, Michael Miller, Harvey Johnson
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