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Herb Easley Motors Inc.
Wichita Falls, TX
663 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 663 reviews
June 25, 2018
My experience was a delight and i would return BUT My wife walked out with the vehicle of her choosing for a great price. My only complaint is that we were promised that her credit would only be ran ON My wife walked out with the vehicle of her choosing for a great price. My only complaint is that we were promised that her credit would only be ran ONCE Zane it was ran 3 times. This was not a blanket or blast credit run. Each was individual. They also forgot to take her down payment and called us a week later to collect this. More
by anjannetenarvaez
Verified CustomerEmployees Worked With
Jason Jinks, Tyke Charity, James Ponce
Helpful June 24, 2018
Great people Great Dealership I've bought from the dealership before and both times it was a great experience very happy with Herb Easley. I tell everyone to go to them first. I've bought from the dealership before and both times it was a great experience very happy with Herb Easley. I tell everyone to go to them first. More
by Merkelk
Employees Worked With
Mark Campbell, Harvey Ysasaga
June 21, 2018
Horrible Service Our 2014 Jetta was stored at Herb Easley’s dealership for four months to keep mileage down before lease turn-in. Last week we met at Herb Easley’s to Our 2014 Jetta was stored at Herb Easley’s dealership for four months to keep mileage down before lease turn-in. Last week we met at Herb Easley’s to complete the inspection and turn-in. The vehicle was covered in mud like it had been in a storm though, manager “Ben” claims it was covered the whole four months. Ben admitted to us being one of the “lucky ones” due to it being covered in a recent hailstorm. During the inspection - the hood was labeled as “riddled” with hail damage, along with the passenger door and rear passenger door. “Ben” claims it was pre-existing even though it was walked around and examined upon being stored - with no damage at all. Like the slime he is, Ben rushed us off to accounting, claiming “account will help you with it”. We discovered accounting does no such thing and sent us back to Ben. At this point Ben had a smug look on his face and told us to call the general manager. Long story short, the GM told us it was an act of god even though the car was in their possession. This dealership is full of scammers and trash. I would never reccomend anyone doing business here unless you want high blood pressure and dissatisfaction. More
by Hemifamm
Employees Worked With
Ben Bradford, Cory Spencer, Harvey Ysasaga
June 18, 2018
Dealership experience, again. Multiple purchases. Have purchased from Herb Easley multiple times because of their experience and knowledge of their vehicles. I have never been disappointed with the cu Have purchased from Herb Easley multiple times because of their experience and knowledge of their vehicles. I have never been disappointed with the customer service from all aspects of their dealership. I would highly recommend them to anyone wanting to purchase a vehicle. I rate them as an AAAA++++++ business. More
by Chevyman
Employees Worked With
Steve Hott, Harvey Ysasaga, John Franco, Charles Bowden
June 15, 2018
Herb Easley Mike Fairchild got me into something that I really liked and at an affordable price. He was very kind and patient through the long process of buying a Mike Fairchild got me into something that I really liked and at an affordable price. He was very kind and patient through the long process of buying a car. If you ever need to buy a car definitely go see Mike, Chris McNeil, and Tyke at Herb Easly. More
by Crisinthia
Employees Worked With
Chris McNeal, Mike Fairchild, Tyke Charity
June 11, 2018
New car shopping Jon and Chris came out and greeted me and asked if they could help I told them I had been looking at the treverse and Tahoe they asked wich one I pre Jon and Chris came out and greeted me and asked if they could help I told them I had been looking at the treverse and Tahoe they asked wich one I preferred I said the Tahoe I was on my lunch break and had to get back to work Jon told me he thought he could fix me up to give him a little bit he called me about an hour later with the good news I showed up and then he had mark who is very knowledgeable of the vehicles to go over everything with me hshowed me all the new perks of my new Tahoe everybody there is very friendly and helpful More
by Lwebster2
Employees Worked With
Mark Campbell, Flynn Terry, John Franco, Chris Villalobos, Tyke Charity
June 08, 2018
Quick and easy Rashad was very helpful. We made the deal very quick with no hassle. I wanted a reliable truck for my son and they delivered. We are very happy with o Rashad was very helpful. We made the deal very quick with no hassle. I wanted a reliable truck for my son and they delivered. We are very happy with our purchase. More
by Review
Employees Worked With
Rashad Green
June 07, 2018
Amber did a great job! She took care of most everything so I didn’t have to sit up there for hours. I’m not very patient. Tyke was great.. he explained ever did a great job! She took care of most everything so I didn’t have to sit up there for hours. I’m not very patient. Tyke was great.. he explained everything well. They went out of there way to make it happen for me! Even got some extras :) they guy in the front was amazing as well! More
by Roxzanjane
Employees Worked With
Tyke Charity, Amber Harrison
June 06, 2018
Very good feeling, treated very good, and Rashaad answered all my questions. Yes a very good experience. I will recommend this dealership. A very good experien feeling, treated very good, and Rashaad answered all my questions. Yes a very good experience. I will recommend this dealership. A very good experience with More
by Truck
Employees Worked With
Rashad Green, Patrick James
June 03, 2018
Very helpful. Easy to get along with It was a great experience and Very welcoming, nice vehicles and just over all great service. The employees were very friendly and helpful. Thank you It was a great experience and Very welcoming, nice vehicles and just over all great service. The employees were very friendly and helpful. Thank you More
by So
Employees Worked With
Harvey Ysasaga, Rashad Green
