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Herb Gordon Subaru
Silver Spring, MD
1,675 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,675 reviews
March 24, 2026
I have 2 Foresters (2016 and 2018) and had 2 other Subaru cars previously. Been getting my cars serviced by this dealership for at least 25 years. I have complete confidence in the quality of the work, and t cars previously. Been getting my cars serviced by this dealership for at least 25 years. I have complete confidence in the quality of the work, and they don't try to push any unnecessary extra service. The waiting areas are large and comfortable. A dealership may be more expensive than a private shop, unless the private shop talks you into getting additional unnecessary work. I like the peace of mind from the professionalism and honesty. More
by rick.laurel.md
Employees Worked With
March 24, 2026
They’ve always been fair, and haven’t pushed me to make unnecessary repairs or expenses. unnecessary repairs or expenses. More
by katietx82
Employees Worked With
March 23, 2026
Started on schedule. Finished earlier than expected. Excellent service. Polite and courteous. Great job! Thanks! Finished earlier than expected. Excellent service. Polite and courteous. Great job! Thanks! More
by abie.alexander
Employees Worked With
March 20, 2026
Quick, friendly and reliable service. I have had three generations of Subaru serviced at this location. Of all the service reps, Vitaly is the best--I always ask for him as my service rep I have had three generations of Subaru serviced at this location. Of all the service reps, Vitaly is the best--I always ask for him as my service rep. More
by Maggie
Employees Worked With
March 19, 2026
Good people to work with. Good waiting area with great coffee. They do quality work. Good waiting area with great coffee. They do quality work. More
by Hirschf
Employees Worked With
March 19, 2026
Excellent. I have had my cars serviced at this dealership for nearly 30 years. The service has always been top notch, professional, I'm always treated with res I have had my cars serviced at this dealership for nearly 30 years. The service has always been top notch, professional, I'm always treated with respect and the staff is curtious, kind and well trained. A great example is my Service Advisor, Vitaliy Khlebnikov. Vitaliy treatments me like family, he's always accessible and responsive and answers my questions honestly and in a way that I can comprehend and understand when it comes to the more technical aspects of repairs and services. More
by tonyrharrison
Employees Worked With
March 14, 2026
Everyone at the dealership was welcoming and professional. Mo was absolutely wonderful, helping my son purchase his first car. I couldn't be happier with the service and will keep Mo and Herb Go professional. Mo was absolutely wonderful, helping my son purchase his first car. I couldn't be happier with the service and will keep Mo and Herb Gordon Subaru in mind when it's time for my next vehicle. More
by tkeller62
Employees Worked With
March 13, 2026
This dealership is very comfortable, clean, has a highly professional and personable staff that is efficient, knowledgeable and a pleasure to deal with. professional and personable staff that is efficient, knowledgeable and a pleasure to deal with. More
by cgroudine
March 06, 2026
Service is quite complete and everything is well explained. Courteous staff and work on time and as expected. explained. Courteous staff and work on time and as expected. More
by jgramatins
March 04, 2026
Vitaliy is always unfailingly professional and helpful. He always goes above and beyond to help solve problems-- he is also super thoughtful. I was with my grandkid who was hungry -- and he got her some sn He always goes above and beyond to help solve problems-- he is also super thoughtful. I was with my grandkid who was hungry -- and he got her some snacks-- just lovely More
by Shiva
Employees Worked With
