Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Gordon Subaru
Silver Spring, MD
1,640 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,640 reviews
July 20, 2022
I had a wonderful experience. Michael Goodman was an amazing service advisor. Extremely friendly and helpful. 10/10 will be back. Michael Goodman was an amazing service advisor. Extremely friendly and helpful. 10/10 will be back. More
by r.shaulis
Employees Worked With
July 19, 2022
Everyone at this dealership treats people with respect and service. My customer manager Harry has always been very attentive and communicative. and service. My customer manager Harry has always been very attentive and communicative. More
by msmalch
July 19, 2022
Courteous, helpful staff who listen, answer questions, and explain issues and reasons for needed repairs and service. A special shout-out to Rodney Rogers, my service advisor, who makes me feel that my ca and explain issues and reasons for needed repairs and service. A special shout-out to Rodney Rogers, my service advisor, who makes me feel that my car is in excellent hands. More
by JDR
Employees Worked With
Other Employees :
Lori (spelling) - assisted with obtaining a loaner car
July 17, 2022
Excellent place to fixe or buy your car. Excellent customer services, and customer satisfaction guarantee . No one can beat their prices . The best price in the town and in the county of M Excellent customer services, and customer satisfaction guarantee . No one can beat their prices . The best price in the town and in the county of Maryland . More
by Kounou
July 14, 2022
From the moment I came in, this dealership was very patient with my questions and didn’t rush me. patient with my questions and didn’t rush me. More
by Lauren.mcauliffe90
July 14, 2022
I’ve been going to Herb Gordon Subaru since 2013 and always found them helpful and trustworthy- giving me an honest assessment of what me car needs. always found them helpful and trustworthy- giving me an honest assessment of what me car needs. More
by Arsenault Family
Employees Worked With
Luis Prada
July 14, 2022
Luis Prada was my advisor and I can't recommend him highly enough! He was very thorough with his explanations, very clear with all services provided and what to look out for in the future. I didn't fe highly enough! He was very thorough with his explanations, very clear with all services provided and what to look out for in the future. I didn't feel rushed at all, and I very much appreciate his candid and pleasant demeanor. Regarding the facilities, I spent part of my morning here and it was great. I plugged in a laptop upstairs at a workstation desk and I was "at work". All in all, a very positive experience. More
by johnschippers
Employees Worked With
Luis Prada
