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Herb Gordon Subaru
Silver Spring, MD
1,637 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,637 reviews
November 11, 2021
I’ve been coming here to get my Subaru serviced for years now. I am always so impressed with the quality of service and helpfulness of the staff. Micheal Goodman is so charismatic and makes the 1.5 hour roun now. I am always so impressed with the quality of service and helpfulness of the staff. Micheal Goodman is so charismatic and makes the 1.5 hour round trip totally worth it for me! He’s always looking to help save me money and the service usually ends up being much less than I was anticipating. I would highly recommend getting service done here. More
by astridmarley
Employees Worked With
November 09, 2021
I had a wonderful experience at Herb Gordon Subaru thanks to Michael Goodman and the service team. Everyone was friendly and Michael provided thorough explanations about the work needed on my car. It was a to Michael Goodman and the service team. Everyone was friendly and Michael provided thorough explanations about the work needed on my car. It was an easy process to have a loaner while the work was done, although it was a clean and bright facility where I could have easily stayed to get work done. The work was done much more quickly than anticipated and they did a beautiful job on the car wash, too. Very pleased with my experience with Michael and the team. More
by lindseyb.greer
Employees Worked With
November 05, 2021
Brought in my outback for service and was treated very well. Everything was explained and the final decision for all repair was mine to make. Mike was a great service advisor. I will be back when my vehic well. Everything was explained and the final decision for all repair was mine to make. Mike was a great service advisor. I will be back when my vehicle needs service once again More
by DCRay
Employees Worked With
November 03, 2021
Herb Gordon's service department is top notch. They have been very busy, but today made time for me when my car didn't start on the side of the road. I got a jump, called and asked for same day service. Th been very busy, but today made time for me when my car didn't start on the side of the road. I got a jump, called and asked for same day service. They accommodated me and put in a new battery in less than an hour. They were really busy, and went out of their way to get me in and out in record time. I especially appreciated Harry Price's extra care to get the issue resolved, give how many other things were on his desk! More
by ShellK
Employees Worked With
Harry Price
November 02, 2021
Super easy to book an appointment online and the service in person is top notch in person is top notch More
by m.dietz153
Employees Worked With
October 30, 2021
I found the Personnel at this dealership to be friendly, efficient and thorough. The dealership is clean and pleasant. efficient and thorough. The dealership is clean and pleasant. More
by Nicolette
Employees Worked With
October 28, 2021
Mike in the service department provided quick and professional service for my outback. He is a great communicator with a friendly attitude. professional service for my outback. He is a great communicator with a friendly attitude. More
by j.switlick
Employees Worked With
October 28, 2021
I was having a bad day and Michael Goodman helped turn it around. He made me laugh a lot while I was waiting for my car between helping other customers. I really appreciate the time he took out to assist me. around. He made me laugh a lot while I was waiting for my car between helping other customers. I really appreciate the time he took out to assist me. More
by Jenn H
Employees Worked With
October 28, 2021
Best Subaru dealership to deal with in Maryland. Awesome and helpful staff. All go above and beyond! and helpful staff. All go above and beyond! More
by kcoombe16
Employees Worked With
