Herb Gordon Subaru - Service Center
Silver Spring, MD
1,153 Reviews of Herb Gordon Subaru - Service Center
" Always A Phenomenal Experience This was my second time visiting this dealership for routine maintenance. The service provided by Mr. Michael Goodman each time has been nothing less This was my second time visiting this dealership for routine maintenance. The service provided by Mr. Michael Goodman each time has been nothing less than remarkable! Because of the great service, I have recommended to family and friends, to consider Subaru when purchasing their next car. More
Vataliy as always came thru to get my windshield replaced. A rock took out my windshield while traveling on 95 . Contacted Vataliy he ordered new windshield and when it came in he contacted me . Arrived at 8am A rock took out my windshield while traveling on 95 . Contacted Vataliy he ordered new windshield and when it came in he contacted me . Arrived at 8am and by noon it was done. He's the best. More
Herb Gordon and Vitaly's service Have been bringing my WRX for over 3 years to this place. Never had an issue. Vitaliy helped me get a major service done. Everything was fixed well Have been bringing my WRX for over 3 years to this place. Never had an issue. Vitaliy helped me get a major service done. Everything was fixed well and was regularly informed of updates. Overall impression has been impeccable ! Highly recommend Herb Gordon and Vitaliy's service. More
Top Notch I've never been anything but pleased and impressed by the professionalism and top notch service I receive from Vitaliy and the Herb Gordon Team. Two I've never been anything but pleased and impressed by the professionalism and top notch service I receive from Vitaliy and the Herb Gordon Team. Two thumbs up!! More
Helpful and Attentive Michael Goodman was attentive and helpful. He remembered me from my purchase, and helped me take care of my vehicle, keeping me informed on exactly wh Michael Goodman was attentive and helpful. He remembered me from my purchase, and helped me take care of my vehicle, keeping me informed on exactly what needed to be done, how much it would cost, and how long it would take. This was an excellent car service experience to which I intend to return. More
Customer Service Great customer service and friendliness from Rodney. He was great and let me know if services I was currently not taking advantage of that I had on my Great customer service and friendliness from Rodney. He was great and let me know if services I was currently not taking advantage of that I had on my plan. Very helpful and professional. More
Excellent and Honest I went in for general maintenance, and to repair the defroster. Part of the repair was not covered under warranty. The work was done fast and accurate I went in for general maintenance, and to repair the defroster. Part of the repair was not covered under warranty. The work was done fast and accurately. Michael Goodman is an excellent representive which makes for a smooth experience. More
Excellent service! We had a problem on the road driving from Connecticut to Maryland when the check engine light appeared. We needed an oil solenoid valve which herb gor We had a problem on the road driving from Connecticut to Maryland when the check engine light appeared. We needed an oil solenoid valve which herb gordon had in stock. They agreed to fit us in the next morning. They took us promptly replaced the oil solenoid valve on passenger side and also replaced the rear brake pads and rotors. They had us out in less than three hours and we continued our trip to Florida. We were very happy with their service and how well they treated us. More
Best Dealership Experience You Can Have As always with Herb Gordon Subaru, the service experience is consistently excellent. Absolute professionalism, friendly, knowledgeable service adviso As always with Herb Gordon Subaru, the service experience is consistently excellent. Absolute professionalism, friendly, knowledgeable service advisors (Vitaliy Khlebnikov is SO totally outstanding), and the very soul of ethical dealing. I will NEVER take my Outback anywhere else. You cannot find a finer, or more gratifying dealer service experience. Mr. Hal Stein More
The best! Never taking my Subaru anywhere else! If you have a Subaru, and you want it to keep running at it's best, and you want to be treated like a human being, you should come to Herb Gordon for If you have a Subaru, and you want it to keep running at it's best, and you want to be treated like a human being, you should come to Herb Gordon for service. It's that simple. I originally called to make an appointment with Michael Goodman to have my airbags exchanged after a recall. Since it would take the day I was set up with a complimentary loaner car (makes everything so much easier). After a complimentary inspection it was found that I needed to have some work done. No one likes to hear that they have to spend money, but Michael was amazing in explaining what needed to be done and breaking down the cost for me. Besides just being extremely knowledgeable and helpful, Michael is also a genuinely friendly, pleasant, and highly entertaining person. It's a joy to work with someone who really seems to have your best interest at heart and not just $$. Michael arranged for me to keep the loaner car for an extra day and kept in touch to update me on the work being done. Now that I've gotten my Forester back it's a comfort knowing it was in great hands and we will have many more roads ahead of us. THANKS MICHAEL!!! I appreciate you! More