Herb Gordon Subaru - Service Center
Silver Spring, MD
1,153 Reviews of Herb Gordon Subaru - Service Center
We always have a good experience with Herb Gordon, especially with our service pro, Michael. He’s the best! especially with our service pro, Michael. He’s the best! More
Michael provided exceptional service during my first car maintenance appointment. His effectiveness and attentiveness ensured that the service was not only fast but also thorough. He addressed all my concer maintenance appointment. His effectiveness and attentiveness ensured that the service was not only fast but also thorough. He addressed all my concerns with expertise and was incredibly helpful throughout the process. Michael's dedication to his work and his customers truly stood out, making the entire experience smooth and stress-free. I highly recommend Michael for anyone in need of reliable automotive service. More
Vitaliy, our service advisor at Herb Gordon Subaru always takes the best care of us. He makes us feel like we are his only customer. Thank you for what you do! Guido B takes the best care of us. He makes us feel like we are his only customer. Thank you for what you do! Guido B More
Easy to make convenient appointments. The staff is always cordial and respectful. Also, the mechanics have always made repairs and maintenance to my car correctly the first time. Finally, The staff is always cordial and respectful. Also, the mechanics have always made repairs and maintenance to my car correctly the first time. Finally, over the years I found Herb Gordon to be fair and honest. More
Herb Gordon Subaru in Fairland has been constantly giving their best customer service. Michael Goodman has been my service rep and always provides way beyond. He explained vehicle inspection results and gave their best customer service. Michael Goodman has been my service rep and always provides way beyond. He explained vehicle inspection results and gave excellent service cost savings. Building is clean, quiet and staff are always cheerful. More
Herb Gordon has an excellent service center. I just received the best service on my Outback that I have ever experienced. Luis and the service manager went above and beyond to get my car fixed a I just received the best service on my Outback that I have ever experienced. Luis and the service manager went above and beyond to get my car fixed at the best price possible. I am happy to be a part of the Subaru family. From the loaner to the communication to the repairs, I could not be happier. Thanks More
Friendly staff, great prices, great work knowledgeable staff has a comfortable waiting area great atmosphere. staff has a comfortable waiting area great atmosphere. More
Great service! I’ve been using this dealership for years- they’re wonderful! Try them! I’ve been using this dealership for years- they’re wonderful! Try them! More
I had a headlight out and my 88 year old mother in the car with me. Michael was so respectful as my mom has a walker and he made sure she could make it safely in the building at took great care of us and car with me. Michael was so respectful as my mom has a walker and he made sure she could make it safely in the building at took great care of us and very promptly. You don’t always see great service these days and to have it was a pleasant surprise, Thank you! More
It's easy to schedule, work is always performed within the promised time frame, the waiting area is clean and pleasant, everyone is helpful and respectful, and my 11 year old Forester is humming along jus the promised time frame, the waiting area is clean and pleasant, everyone is helpful and respectful, and my 11 year old Forester is humming along just like when it was new. More