Herb Gordon Subaru - Service Center

Harry the service advisor and his team are very courteous, polite, and knowledgeable. They quickly get you in and out with reasonable pricing while providing hi quality service. Thank you Harry. courteous, polite, and knowledgeable. They quickly get you in and out with reasonable pricing while providing hi quality service. Thank you Harry. More

Great service advisor; tasks completed on time. Everything explained in detail. Comfortable waiting room and refreshments Everything explained in detail. Comfortable waiting room and refreshments More

Vitalyi at Herb Gordon Subaru in Silver Spring is a remarkable service advisor. When watching him in action with his customers, he demonstrates a level of true “service” that one does not often get to remarkable service advisor. When watching him in action with his customers, he demonstrates a level of true “service” that one does not often get to experience. He always is “in the moment” with each one of his customers that he interacts with. Vitalyi, thank you for what you do each and every day for all the Subaru owners you work with. Guido B. More

Such kind gentle staff. Using a walker and Michael Goodman was excellent. And the work was done quickly. Using a walker and Michael Goodman was excellent. And the work was done quickly. More

Went in to take my car in for a recall and michael took great care of me .. they took care of the car.. he even got it washed.. he was very transparent with the process and paperwork. great care of me .. they took care of the car.. he even got it washed.. he was very transparent with the process and paperwork. More

Great service for my 30K visit. My car was washed and ready on time as promised and the staff was friendly and professional and showed real pride in their work. My car was washed and ready on time as promised and the staff was friendly and professional and showed real pride in their work. More

Superb customer service. I have been customer there since my first Subaru and now have three. Their customer service is one of the reason I keep buying Subaru. I have been customer there since my first Subaru and now have three. Their customer service is one of the reason I keep buying Subaru. More

Brought my Forester in for service and Vitaliy was great! Took care of all the issues I had and more. Victor was my technician and he did a great job as always. Parts guys are all fantastic. By far the best Took care of all the issues I had and more. Victor was my technician and he did a great job as always. Parts guys are all fantastic. By far the best Subaru dealer ever. More

Your service staff are friendly and knowledgeable, and go all the way to inform the customer about the work needed to be done. all the way to inform the customer about the work needed to be done. More

Always goes above and beyond with service. Great waiting area and friendly people working here Great waiting area and friendly people working here More