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Herb Gordon Subaru - Service Center

Silver Spring, MD

5.0
1,153 Reviews

1,153 Reviews of Herb Gordon Subaru - Service Center

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October 19, 2022

Friendly, courtesy and honest service personal. Pleasant waiting area and clean restrooms, and a quiet lounge as well. More

by VVG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Price
Oct 22, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 14, 2022

Heard back from dealer but never got my emailed quote. So I went else where to get my tires and brakes done. More

by Kado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Prada
Oct 19, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

October 08, 2022

They are the best! !! We love them. My niece bought her Forrester, then her Mom got hers there, I got my Crosstrek from them and also my friend got her outback there al More

by lewiscj@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Goldberg
Oct 11, 2022 -

Herb Gordon Subaru responded

Hi, your satisfaction is our top priority. We hope you continue to choose us for all your automotive needs! Take care!

October 08, 2022

I bought a new 2022 Subaru Outback at the end of July. The trailer hitches we’re on back order at the time. Once back in stock, Herb Gordon Subaru contacted me and made almost immediate arrangements for t More

by teriknits
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 06, 2022

Fast repairs, friendly associates, quality work. Excellent dealership experience all around. Will be a repeat customer for sure! More

by vatkinsharte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 03, 2022

Rodney has been my go to for over 5 years for my WRX. Excellent service each and every time. Always a pleasure working with him. More

by wrx_guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Herb Gordon Subaru responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

September 24, 2022

Service representative was friendly and efficient. He made the experience easy and pleasant. Harry was great! More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Price
Sep 27, 2022 -

Herb Gordon Subaru responded

Hi Kathy, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 23, 2022

We’re very thorough, friendly and helpful, clean environment , stayed on schedule, have recommended to friends More

by Billpapas2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Dorfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. Thanks again for the recommendation, and have an amazing day!

September 17, 2022

The fact that they are minutes away from our home, they also cater to their customers excellently! I am so satisfied with my service advisor Harry Price, he’s professional, honest and knowledgeable. More

by fauve116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Price
Sep 20, 2022 -

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

September 15, 2022

The service department is very helpful. The work is always done sooner than they promise. More

by lgs1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Price
Sep 18, 2022 -

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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