Herb Gordon Subaru - Service Center

Mike in the service department provided quick and professional service for my outback. He is a great communicator with a friendly attitude. professional service for my outback. He is a great communicator with a friendly attitude. More

I was having a bad day and Michael Goodman helped turn it around. He made me laugh a lot while I was waiting for my car between helping other customers. I really appreciate the time he took out to assist me. around. He made me laugh a lot while I was waiting for my car between helping other customers. I really appreciate the time he took out to assist me. More

Best Subaru dealership to deal with in Maryland. Awesome and helpful staff. All go above and beyond! and helpful staff. All go above and beyond! More

I have had nothing but pleasant experiences at Herb Gordon. I always enjoy interacting with Mike Goodman, and always try to schedule my service appointments with him. Mike makes the routine preventativ Gordon. I always enjoy interacting with Mike Goodman, and always try to schedule my service appointments with him. Mike makes the routine preventative maintenance trips a fun-filled time. Even when Herb Gordon Subaru is especially busy, Mike seems to always stay positive and outgoing with his customers while they wait. More

Rodney was great, Prompt and knowledgeable. The cashier area is always slower than expected. I hope they get more support than they have. area is always slower than expected. I hope they get more support than they have. More

First let me say I have on my car now for six years and I’ve only gone to Herb Gordon dealership to have it serviced. I did not buy my car from them but you would not know that based on the way I’ve been t I’ve only gone to Herb Gordon dealership to have it serviced. I did not buy my car from them but you would not know that based on the way I’ve been treated by Mr. Rodney Rogers my service advisor. He has been with me since I’ve had my car and has made it a point to not only treat me well but to go well above above and beyond. As a woman when I go into dealerships I’m a little bit tight because I know that I’m treated differently because I’m not a man but Mr. Rogers never did that with me. He always showed me the upmost respect he always made sure I understood everything that was going on with my car and he made it a point to make sure that my car was OK when I left. I just wanna take a moment to say thank you to him publicly and let him know that his professionalism and kindness towards me is not gone unnoticed. You definitely have a superstar in him at your organization. More

Michael is personable, informative, thorough and a pleasure to know. The only place I’ll take my car. pleasure to know. The only place I’ll take my car. More

Always so helpful! Thankful to have my car fixed and have a loaner vehicle. Thank you so much! have a loaner vehicle. Thank you so much! More

Delightful experience! Listened to what I needed and asked clarifying questions to be sure we were on the same page. Communicative, gregarious, and genuinely cared about my experience. Excellent! asked clarifying questions to be sure we were on the same page. Communicative, gregarious, and genuinely cared about my experience. Excellent! More

The Service Employee Michael was very courteous to our needs while we were getting our car serviced and was very helpful. needs while we were getting our car serviced and was very helpful. More