Herb Gordon Subaru - Service Center
Silver Spring, MD
1,153 Reviews of Herb Gordon Subaru - Service Center
Claudia has helped me many times to service my vehicle. She has shown excellent and fast service every time. I know my vehicle is in good hands once she has my keys. I will continue to take my vehicle ther She has shown excellent and fast service every time. I know my vehicle is in good hands once she has my keys. I will continue to take my vehicle there as long as she is the one helping me. More
I routinely bring my, and my husband's, Subaru in for service. All service reps are great, but Michael Goodman is my preference; he listens and is attentive to all our concerns, routinely communicates, a service. All service reps are great, but Michael Goodman is my preference; he listens and is attentive to all our concerns, routinely communicates, and very personable. More
Amazing as always. Michael Goodman is a pleasure to work with and is always smiling which is contagious. Dominick Morrone takes such great car of my Forester. with and is always smiling which is contagious. Dominick Morrone takes such great car of my Forester. More
Great Service My service experiences at Herb Gordon Subaru have always been exemplary. Claudia, my service advisor, keeps things simple nd clear and always tries t My service experiences at Herb Gordon Subaru have always been exemplary. Claudia, my service advisor, keeps things simple nd clear and always tries to be helpful. More
Best Subaru Dealership Ever My family have owned about 6 Subaru and have worked with multiple dealers. This is by far some of the best service I have ever encountered, from the My family have owned about 6 Subaru and have worked with multiple dealers. This is by far some of the best service I have ever encountered, from the car purchase, to the service experience, it is outstanding (Nordstroms level, but with more friendliness). I only wish I had found them sooner. More
Would highly recommend and will always bring my car back to Rodney! Excellent customer service with fast response time! Thank you Subaru! You guys will see me soon! to Rodney! Excellent customer service with fast response time! Thank you Subaru! You guys will see me soon! More
I love this dealership. I have close to 100,000 miles on my 2015 outback and I couldn’t be happier with the work and support I have gotten from Herb Gordon’s service department over nearly 5 years. It’s bee my 2015 outback and I couldn’t be happier with the work and support I have gotten from Herb Gordon’s service department over nearly 5 years. It’s been a great experience mainly because of the three individuals I’ve been fortunate to work with and who I think, are just stellar, they are Laurie, Vitaliy, and Michael. They represent exactly the kind of can-do attitude I would want representing my own business. Thank you and well done! More
Today was my first visit to the service department with my new Forester. We had made an appointment and when we arrived, Greg Edward and Vitaliy Khlebnikov were very professional and performed a winter ser my new Forester. We had made an appointment and when we arrived, Greg Edward and Vitaliy Khlebnikov were very professional and performed a winter service for the car. It all went smoothly and efficiently More
Claudia was amazing! She was very attentive to my concerns about my vehicle and was able to diagnose what was wrong and got my car fixed super fast. She was great! 10/10 do recommend. concerns about my vehicle and was able to diagnose what was wrong and got my car fixed super fast. She was great! 10/10 do recommend. More
Maintenance Visit Claudia has been phenomenal during all of my visits. We had a little bit of a hiccup when I came in for an oil change and tire installation because ti Claudia has been phenomenal during all of my visits. We had a little bit of a hiccup when I came in for an oil change and tire installation because tires I had scheduled online were on back-order. However, Claudia did everything that she could to track them down and made sure to keep me in the loop due to me moving out-of-state within a week. The tires came in earlier than expected and I was able to get them installed a few days before my move! Claudia, thank you so much for your help! I'm sad to be moving, but I hope to find someone as amazing as you! More