Greg Edwards

Highly recommend their service department! We have our, now almost 9 year old, Impreza serviced and fixed here. Our service advisor for the past few years has been Vitaliy K. Each time we We have our, now almost 9 year old, Impreza serviced and fixed here. Our service advisor for the past few years has been Vitaliy K. Each time we have brought in our car, Vitaliy has shown integrity, mechanical knowledge, and helpfulness that stands out. Information from him is well explained (I ask a lot of questions) and suggested repairs well reasoned. He speaks to you with respect (as a woman that asks questions I have experienced otherwise when dealing with car repair). We worked a little bit with the service manager Greg over a warranty repair too, and he was similarly helpful. They are sincere here about doing high quality, honest work! Also their pricing seems fair, actually was surprised to see it is notably lower than a local mechanic (get estimates and compare ahead when possible!). With all these qualities, even though this place is out of the way for us, we will continue to have our much loved Subaru serviced here. More

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Herb Gordon Subaru service dept is just the best service dept I have ever used. Vitaly takes great care of his customers with honesty and thoroughness while explaining everything. He is always so accommod dept I have ever used. Vitaly takes great care of his customers with honesty and thoroughness while explaining everything. He is always so accommodating and makes sure his customers are satisfied. I could never leave this service dept. they are like having a mechanic in the family. More

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Extremely pleasant and easy to work with, almost immediate call backs and took care of my vehicle right away! immediate call backs and took care of my vehicle right away! More

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Great service and techs do a great job. Michael is an excellent service provider for my car. Michael is an excellent service provider for my car. More

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Great service from Vitaliy and from Greg. They were able to fit me in on a tight schedule and addressed a serious concern right before I leave on vacation. They were able to fit me in on a tight schedule and addressed a serious concern right before I leave on vacation. More

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Service department is super considerate of customers and their time. Worked with Vitaliy today - 5 stars. their time. Worked with Vitaliy today - 5 stars. More

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My service advisor Michael G. & technician Kevin C. we’re super helpful. They answered any questions and concerns I had about my service. The environment was very welcoming. Herb & technician Kevin C. we’re super helpful. They answered any questions and concerns I had about my service. The environment was very welcoming. Herb Gordon Subaru never fails to take good care of my Subaru. I would recommend this dealership to any Subaru owner. More

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Service Manager Greg and Service Advisor Harry are always responsive, honest and sincere. So hard to find a dealer service department like this, being headed and staffed by these awesome people. responsive, honest and sincere. So hard to find a dealer service department like this, being headed and staffed by these awesome people. More

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The Service Department at Herb Gordon Subaru is the best of any dealership I've dealt with in 53 years. The people in Service personify the best in knowledge, professionalism, courtesy, friendliness and ho of any dealership I've dealt with in 53 years. The people in Service personify the best in knowledge, professionalism, courtesy, friendliness and honesty. Mr. Khlebnikov has become as much a friend as an advisor. I've never had a complaint of any kind in q4 years of association as a Herb Girdon service client. More

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Epic customer service from tgr top down. Very impressive. Never wrote a review of a dealership but these guys go above and beyond. Very impressive. Never wrote a review of a dealership but these guys go above and beyond. More

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