Herb Gordon Subaru - Service Center
Silver Spring, MD
1,155 Reviews of Herb Gordon Subaru - Service Center
Excellent again! I have had the pleasure of working with Michael Goodman at Herb Gordon Subaru twice now. He is awesome and the dealership has always done right be me. I have had the pleasure of working with Michael Goodman at Herb Gordon Subaru twice now. He is awesome and the dealership has always done right be me. From buying the car to servicing it, i have had only positive experiences. Thank you! More
Issues with Car Battery My car battery died twice in the last 4 days and I came in to have the Service team troubleshoot. I didn’t have an appointment, but I was able to get My car battery died twice in the last 4 days and I came in to have the Service team troubleshoot. I didn’t have an appointment, but I was able to get someone to help me immediately. I worked with Michael Goodman. He was able to give me an accurate estimate of how long it might take to run the initial tests and kindly threw in a free car wash. The whole process probably took less than 45 minutes. When you’ve been in one auto service waiting area, you’ve probably been in a dozen – but Michael really went the extra mile to make sure I didn’t feel like I was shown the waiting area and then forgotten about wondering when my car would be ready. Also, this is a new car for me and I appreciated the extra time Michael took to help answer a bunch of additional questions I had. More
Another outstanding experience at Herb Gordon Subaru Every time I deal with the service department at Herb Gordon Subaru I come out thinking that the quality of their service cannot be surpassed. They pu Every time I deal with the service department at Herb Gordon Subaru I come out thinking that the quality of their service cannot be surpassed. They put the customers first every step of the way, and their service is personalized and attentive. An absolutely outstanding team ! More
Service review Got in on time for an 8am service appt and was out by 9:25, oil change and a free car wash. Waited in the waiting area where they had the tv on HGTV. Got in on time for an 8am service appt and was out by 9:25, oil change and a free car wash. Waited in the waiting area where they had the tv on HGTV. More
Best experience ever Herb Gordon subaru is the best. For four years now I have dealt with two outstanding Advicer one been Mr Micheal Goodman. Thank you s Herb Gordon subaru is the best. For four years now I have dealt with two outstanding Advicer one been Mr Micheal Goodman. Thank you s More
Great service We own two Subarus, both of which are serviced at Herb Gordon. They have been very professional and the cars have been kept in top notch running condi We own two Subarus, both of which are serviced at Herb Gordon. They have been very professional and the cars have been kept in top notch running condition. More
Awesome they did a really good job on my car and the speed of the process was real shocking. I Would definitely recommend to anyone they did a really good job on my car and the speed of the process was real shocking. I Would definitely recommend to anyone More
Service a dash warning! We have bought and serviced 5 new cars there. Good and trustworthy! At this rate we will continue to be a loyal customer! Thanks for the profession We have bought and serviced 5 new cars there. Good and trustworthy! At this rate we will continue to be a loyal customer! Thanks for the professionalism. More
Highly Recommended Initially I went in for service because of the weird noise occurred when the clutch was pressed. Claudia shows her expertise explaining what could be Initially I went in for service because of the weird noise occurred when the clutch was pressed. Claudia shows her expertise explaining what could be the potential causes and solutions with great patient. Moreover, she recommends what needs to be done for future maintenance and she is very responsive. I would definitely ask for her again when my vehicle needs to be serviced. More
Quick and Efficient Vitaly and staff handled my Outback 83000 mile service with personable efficiency despite a busy service day. Clear and concise communication has alwa Vitaly and staff handled my Outback 83000 mile service with personable efficiency despite a busy service day. Clear and concise communication has always been their hallmark. More