Herb Gordon Subaru - Service Center
Silver Spring, MD
1,153 Reviews of Herb Gordon Subaru - Service Center
Exceptional service Herb Gordon Subaru has allows had excellent service whether buying or servicing my Forester. This is my third one from Herb Gordon. Vitaliy was kind, Herb Gordon Subaru has allows had excellent service whether buying or servicing my Forester. This is my third one from Herb Gordon. Vitaliy was kind, courteous, and spot on with how long the oil change would take. I’ve always had positive experiences. More
Great experience considering.. I was traveling out of state and my check engine light came on. I made my way into Herb Gordon Subaru and met Michael Goodman. Michael was very pleasa I was traveling out of state and my check engine light came on. I made my way into Herb Gordon Subaru and met Michael Goodman. Michael was very pleasant, cordial and professional. Turns out, I needed $4,000 worth of work on my Legacy. Michael went over the options and we both decided that it would be prudent to have the repairs completed rather than purchase a new vehicle. I am 48, and Michael is one of the best service representatives that I have seen. Kudos to Herb Goodman for hiring good people. I would highly recommend this dealership. Dan Griffin More
Amazing Service! Rodney was able to get my car in on extremely short notice and supply me with a rental car so that I could still go about my day. My car was ready an Rodney was able to get my car in on extremely short notice and supply me with a rental car so that I could still go about my day. My car was ready and running like new in just a few hours. I can’t thank Rodney and the service department enough for providing impeccable service as always! More
Great customer service I have taken my vehicle here for large repairs a few times and they always take great care of me. My service advisor remembers me and my car and gives I have taken my vehicle here for large repairs a few times and they always take great care of me. My service advisor remembers me and my car and gives good advice and guidance. More
Great Service! Had an overall great experience working with Mike. Very knowledgeable and willing to work to make sure I got the best service possible. Would highly r Had an overall great experience working with Mike. Very knowledgeable and willing to work to make sure I got the best service possible. Would highly recommend working with him. 10/10 More
I had a need for a tire replacement Vitaliy helped me as soon as I arrived and was extremely helpful and kept giving me updates of the progress. Great service rep to always deal with. Vitaliy helped me as soon as I arrived and was extremely helpful and kept giving me updates of the progress. Great service rep to always deal with. More
Amazing very welcoming and understanding in every way Honestly my service advisor Michael Goodman was on point very quick to handle and give me results. Very perfessional my experience was Amazing I will Honestly my service advisor Michael Goodman was on point very quick to handle and give me results. Very perfessional my experience was Amazing I will recommend to all other shops that may need to use your services. And the service advisor to his right Claudia Herrera very pleasant. They deserve to be acknowledged as leaders and examples of what customers service should be like - Pure Love... More
Consistently great service! I have been using this dealership for service since 2013. I feel they are fair, honest, responsive, easy to schedule with, and do everything they can I have been using this dealership for service since 2013. I feel they are fair, honest, responsive, easy to schedule with, and do everything they can to be courteous and communicative during the service experience. I trust them more than any dealership I have ever worked with. More
Excellent Service! I came in for an oil change and received excellent service! I also received a complimentary multi-inspection and a car wash! Overall, excellent servic I came in for an oil change and received excellent service! I also received a complimentary multi-inspection and a car wash! Overall, excellent service! More
Great service! My experience at Herb Gordon Subaru was very pleasant. It went without a hitch. I highly recommended anyone! I was a 100% satisfied. Thanks for the s My experience at Herb Gordon Subaru was very pleasant. It went without a hitch. I highly recommended anyone! I was a 100% satisfied. Thanks for the survey. More