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Heritage Cadillac

Lombard, IL

4.2
1,113 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024! Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year. In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs. Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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303 W Roosevelt Rd

Lombard, IL

60148

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Showing 1,113 reviews

November 04, 2019

A very professional and classy Cadillac dealership From the initial inquiry call to my visit this morning to drop the car off for minor corrections to the exterior (laid out in the deal and thrown in f More

by 18CPOCaddyXTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daren Schaffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fran Scepanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in finance
November 02, 2019

I returned my lease car to Heritage Cadillac and received outstanding service from Louie Lopez & Darren Schaffer’s. They worked promptly to complete the return and made sure I was comfortable in the process. More

by Mary Z
Recommend Dealer
Yes
Employees Worked With
Daren Schaffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie Lopez
October 30, 2019

My Guy Tommy CappsAlways on top of his gameKnows how to My Guy Tommy Capps Always on top of his game Knows how to make customers happy and repeat buyer My wife will never go to any other Cadillac Dealers More

by teebrono
Recommend Dealer
Yes
Employees Worked With
Daren Schaffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Capps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Clapper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Cunningham, Mark Brennan
October 30, 2019

Timely and helpful My car was repaired the same day and I was given a new loaner in the meantime. I always receive good service at this dealership. More

by John Wheeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Halley
October 30, 2019

Michael in service was ready for me when I arrived for my 9:00 appointment on Monday October 28 th. He was organized and knew what I was there for. My car was in for a recall and I got an oil change as well. More

by Agaetto
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2019

Fran was amazing We just purchased a used VW Passat from Fran. She spent an hour with my wife in the morning and another hour with me in the afternoon, test driving an More

by Upnorth
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran Scepanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2019

Great Experience I've bought or leased a lot of cars in my life and dealt with many dealerships and salespersons, Heritage and Tommy Capps are the best. Everything i More

by Mustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Capps
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2019

Todd Cunnimgham Todd is a repeat salesman, he worked hard to find a 2019 XT5 in a diminished market. Todd found all the rebates to lease a new More

by Mark
Recommend Dealer
Yes
Employees Worked With
Matt C, Todd Cunningham
October 27, 2019

Excellent lease experience Joe Ignoffo worked hard to get me the car that I wanted at a favorable price. He made the lease experience go smoothly and answered all my questions More

by Ec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ignoffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2019

Great place to service your car You know when you are a valued customer by the way you are greeted when you pull up to service your car. The service attendant listens to what you wan More

by Edwin783
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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