
Heritage Cadillac
Lombard, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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They took car of my car in a very professional manner! They always accommodate me with easy to set appointments! The waiting area is very clean & fully stocked with snacks & drinks. The repairs are comple They always accommodate me with easy to set appointments! The waiting area is very clean & fully stocked with snacks & drinks. The repairs are completed in a timely manner. More
my enjoyable visit to Heritage Burrell Henry ,the service writer met me immediately ,was very friendly and personable. the waiting area was very nice ,very clean and stocked with dr Burrell Henry ,the service writer met me immediately ,was very friendly and personable. the waiting area was very nice ,very clean and stocked with drinks and snacks. Was in and out in a timely manner More
Great Burrell Henry was great! Needed a new key fob and there was a little confusion at first but we laughed Are way through it. Came in the waiting room Burrell Henry was great! Needed a new key fob and there was a little confusion at first but we laughed Are way through it. Came in the waiting room and kept me posted which was very nice. More
First-Class Used Car Buying Experience Sometimes a customer has to purchase a replacement vehicle under unexpected circumstances. Our car died unexpectedly when we weren't financially prep Sometimes a customer has to purchase a replacement vehicle under unexpected circumstances. Our car died unexpectedly when we weren't financially prepared to purchase an ideal newer vehicle. So we shopped for a newer used car at Heritage Cadillac under less than best emotional conditions. We were served patiently and professionally by used car salesperson Ms. Fran Scepanovich, who invested (6) hours from 3 PM to 9:30 PM helping us to evaluate different vehicles, try out those that seemed likely, and to close the deal on the newer used car of our choice - a 2014 Chevrolet Equinox. This was our 7th consecutive purchase from Heritage Cadillac since 2002. Every time we shop with Heritage Cadillac we are served by highly trained and personable staff, and management personnel make themselves readily available to smooth circumstances nicely whenever something unusual arises. Thank you, Heritage Cadillac, for another great job! More
Great! Great customer service, knowledge about the particular vehicle I was interested in purchasing. Very friendly atmosphere, so far I am happy with th Great customer service, knowledge about the particular vehicle I was interested in purchasing. Very friendly atmosphere, so far I am happy with the vehicle I've purchased. More
Great Very knowledgeable customer service service writer excellent service manager excellent very easily checking out great dealership I wouldn't go anywher Very knowledgeable customer service service writer excellent service manager excellent very easily checking out great dealership I wouldn't go anywhere else. Thank you heritage More
Outstanding From Sales to Service We have been buying and leasing from Heritage Cadillac and have continually been impressed by the quality of their Sales Staff and Service Department. We have been buying and leasing from Heritage Cadillac and have continually been impressed by the quality of their Sales Staff and Service Department. You cannot go wrong buying or leasing a car from Heritage Cadillac! More
Excellent Service I have been a loyal customer to cadillac and it is my 3rd time leasing my cadillac with Heritage Cadillac. Always excellent customer service and alway I have been a loyal customer to cadillac and it is my 3rd time leasing my cadillac with Heritage Cadillac. Always excellent customer service and always provide excellent service and quality. More
AMAZING Experience at Heritage Cadillac It was a nice and smooth process purchasing my used Cadillac from Heritage. Fran, Sales Consultant, was a wonderful addition to my experience. It wa It was a nice and smooth process purchasing my used Cadillac from Heritage. Fran, Sales Consultant, was a wonderful addition to my experience. It was such a pleasure working with her. She made sure to say in contact with me before and even after my purchase. That's wonderful customer service in my book. I did a lot of research and I feel like Heritage provided me with the most bang for my buck with all the additional perks that they offer. Thank you to everyone at Heritage for the most amazing experience I can ask for. More
Great Service Tommy Capps was delightful to work with as we bought our new SUV. He answered all of our questions and was very thorough in explaining everything. Tommy Capps was delightful to work with as we bought our new SUV. He answered all of our questions and was very thorough in explaining everything. More