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Heritage Cadillac

Lombard, IL

4.2
1,113 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024! Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year. In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs. Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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303 W Roosevelt Rd

Lombard, IL

60148

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Showing 1,113 reviews

July 11, 2018

They took car of my car in a very professional manner! They always accommodate me with easy to set appointments! The waiting area is very clean & fully stocked with snacks & drinks. The repairs are comple More

by Triss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stamenkovich
July 11, 2018

my enjoyable visit to Heritage Burrell Henry ,the service writer met me immediately ,was very friendly and personable. the waiting area was very nice ,very clean and stocked with dr More

by caddy 16
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
July 11, 2018

Great Burrell Henry was great! Needed a new key fob and there was a little confusion at first but we laughed Are way through it. Came in the waiting room More

by Cinlo630
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Price
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Recommend Dealer
Yes
Employees Worked With
Burrell Henry
July 10, 2018

First-Class Used Car Buying Experience Sometimes a customer has to purchase a replacement vehicle under unexpected circumstances. Our car died unexpectedly when we weren't financially prep More

by Bill M
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Fran Scepanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Casa, Business Manager
July 10, 2018

Great! Great customer service, knowledge about the particular vehicle I was interested in purchasing. Very friendly atmosphere, so far I am happy with th More

by gemini3391
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie, was excellent very friendly and knowledgeable about the vehicle I was purchasing, Dan was considerate and very friendly, Frank in finance was very detailed an outlined my purchase package perfectly., Dan Paz, Ernie Gutierrez
July 07, 2018

Great Very knowledgeable customer service service writer excellent service manager excellent very easily checking out great dealership I wouldn't go anywher More

by Johnny c
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Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2018

Outstanding From Sales to Service We have been buying and leasing from Heritage Cadillac and have continually been impressed by the quality of their Sales Staff and Service Department. More

by VJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Herrera, Frank Wadda
July 05, 2018

Excellent Service I have been a loyal customer to cadillac and it is my 3rd time leasing my cadillac with Heritage Cadillac. Always excellent customer service and alway More

by Rps13
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Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Joe Ignoffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2018

AMAZING Experience at Heritage Cadillac It was a nice and smooth process purchasing my used Cadillac from Heritage. Fran, Sales Consultant, was a wonderful addition to my experience. It wa More

by Jlyons496
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Scepanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2018

Great Service Tommy Capps was delightful to work with as we bought our new SUV. He answered all of our questions and was very thorough in explaining everything. More

by JTAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daren Schaffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Capps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Wadda
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