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Heritage Cadillac
Morrow, GA
936 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 936 reviews
March 13, 2022
Very clean environment staff are very professional make you feel comfortable they go above and beyond taking care of your business, I am very satisfied with my sales rep, I will recommend this dealership t you feel comfortable they go above and beyond taking care of your business, I am very satisfied with my sales rep, I will recommend this dealership to my family and friends going forward. More
by Chadson
Employees Worked With
Frankie. Walker
Helpful January 24, 2022
Very good and professional service our sell agent Kendall Grier made our buying experience easy and gave knowledgeable information about our new car. Grier made our buying experience easy and gave knowledgeable information about our new car. More
by Howardbanks
Employees Worked With
Kendall Grier
January 04, 2022
My Service Advisor was Chris Redmon he took care of my concerns in a timely manner and explained what was being done to my vehicle. I hate dealing with Maintenance Issues but it's a part of vehicle owners concerns in a timely manner and explained what was being done to my vehicle. I hate dealing with Maintenance Issues but it's a part of vehicle ownership. Thank you Chris for job well done. More
by Djohnson150053
Employees Worked With
Chris
November 02, 2021
Took my 04 cats to get repaired key kept getting stuck in ignition wouldn't come out spent $1800 pickup on a thurs, fri a.m. car did same thing, we had to have it towed back terrible place, will let you know ignition wouldn't come out spent $1800 pickup on a thurs, fri a.m. car did same thing, we had to have it towed back terrible place, will let you know out come this time hopefully they get it fixed RIGHT!!!! More
by Fannin.
Employees Worked With
Tim
October 25, 2021
The service department at Heritage Cadillac are Second to None!! I have dealt with reps Sonny and Rob on the service of my 2018 CTS. Both provide excellent customer service and top notch advice. I did not None!! I have dealt with reps Sonny and Rob on the service of my 2018 CTS. Both provide excellent customer service and top notch advice. I did not purchase my Cadillac from Heritage...however, my next one will be!! More
by J. Keefer
Employees Worked With
Doug Jackson, Rob Fraley, Sonny Emmons
September 02, 2021
This dealership does not honor there word!! They will tell you one price then change it up! They increased the price $5000 more dollars when it was already $10,000 over sticker tell you one price then change it up! They increased the price $5000 more dollars when it was already $10,000 over sticker More
by eusebiophelps
Employees Worked With
Steve Southard
September 01, 2021
I bought an excellent 2018 Platinum Escalade at a great price. The process was super easy due to the professional salesman named Steve Southard. Excellent financing options made this vehicle a great value! price. The process was super easy due to the professional salesman named Steve Southard. Excellent financing options made this vehicle a great value! Heritage Cadillac is awesome!!! More
by GreasyGator
Employees Worked With
Steve Southard
April 15, 2021
Purchased my Honda Ridgeline from Heritage a few months ago. Had no problems initially purchase process was smooth, fast forward to today 4/15/21 and I’m without a vehicle. The problem started about 2 & a ago. Had no problems initially purchase process was smooth, fast forward to today 4/15/21 and I’m without a vehicle. The problem started about 2 & a half months in when the truck alarm would start blaring for no reason at all, nothing on it, no one near it etc. the alarm would just blare. I called and spoke to my salesperson DC who said it could be the key pod & to change the battery in it, so I did. It stopped for a few days and then started back up again and the trucks dashboard started lighting up and making a static noise then it would stop and the Honda symbol would pop up. I called DC again and he told me to bring it in I was given a loaner and they had the car for about a week. I got the car back and was told they didn’t see anything wrong with it, a few days go by with no problems then it starts up again alarm blaring, dashboard fluttering and car making a static noise. By this time I’m afraid the car might explode because I have never seen a vehicle do this, I call Honda on Jonesboro Rd this time cause I don’t know wha else to do and they schedule me for the following day, but I had to take it to them that day because it wouldn’t stop. Honda diagnosed the problem and it needs a new keyless entry panel and another part which total over 1000.00$ I sent video of the problems to DC and also the diagnosis Honda sent to me and called him but he couldn’t assist because he was going out of town, I have called Mr. Rosella twice and had a message delivered to him and have yet to hear anything, in the meantime I’m without transportation on a vehicle I just bought and still have to pay for! Needless to say I’m not impressed by the product or service of Heritage Cadillac and would not do business with them again! More
by Patiencethms
Employees Worked With
DC Mark Roselle
February 11, 2021
Care and concern is always received when I go to Heritage for service. Shelley is very helpful and make recommendations as needed for my vehicle. for service. Shelley is very helpful and make recommendations as needed for my vehicle. More
by Alice
Employees Worked With
Shelly Worster
