Heritage Cadillac - Service Center

Great Dealership - both sales & service Great overall experience. This dealership makes everything so easy for the customer! All the people I've dealt with at Heritage really seem to actua Great overall experience. This dealership makes everything so easy for the customer! All the people I've dealt with at Heritage really seem to actually care. Very refreshing! More

Service with class I always take my Cadillac to Heritage. They have the nicest, most helpful staff. I worked with Mark Brennan and he went above and beyond. I also worke I always take my Cadillac to Heritage. They have the nicest, most helpful staff. I worked with Mark Brennan and he went above and beyond. I also worked with Rob in parts and Cooper in Service. My car always comes out running like new thanks to these guys. I had a loaner car while mine was in service. Always such beautiful new cars. Excellent dealership, would absolutely recommend. More

Excellent dealership and service dept. Bought 2 cadillacs from Heritage from 2011 and 2017, can’t say enough about sales and service, always a excellent experience and always feel welcomed. Bought 2 cadillacs from Heritage from 2011 and 2017, can’t say enough about sales and service, always a excellent experience and always feel welcomed. More

Great service The diagnosis through repair was handled very well. The information included covered services we were not using. This proved to be a very pleasant e The diagnosis through repair was handled very well. The information included covered services we were not using. This proved to be a very pleasant experience. More

warranty work been dealing with heritage for over 20 years, Fran, Daren, sue always greet you with a smile and a kind word, Dan paz, knew him from naperville Cadill been dealing with heritage for over 20 years, Fran, Daren, sue always greet you with a smile and a kind word, Dan paz, knew him from naperville Cadillac good guy very helpful, Burell Henry is the only reason i bring my in for service. Chris and the dearly departed John are not people with whom any one can deal with and expect to walk away with a smile. As far as Mr Herrera, all i can say is i would much rather contend with killer bees then deal with this man again. ps. i wish Eddie would come out of retirement, dealing with him was a real joy. More

Truly a friendly dealership. I have dealt with Heritage now for over eight years. Every visit, whether for sales or service has been pleasant. No need here to dread the car buying I have dealt with Heritage now for over eight years. Every visit, whether for sales or service has been pleasant. No need here to dread the car buying experience. The people who work here know how to put you at ease and they want to show you that you are the reason that they are there. Always a true pleasure to be at Heritage Cadillac. Thanks guys! More

Service departmet review Thank you Mark Brennan for helping me with my service appointment. From meeting with you to schedule the appointment to actually dropping off my car Thank you Mark Brennan for helping me with my service appointment. From meeting with you to schedule the appointment to actually dropping off my car was a pleasurable experience. I was dreading having to getting me a loaner car and figured this was going to take hours out of my day but I was in and out within 15 minutes. I would also like to give a shout out to the actual employees who worked on my car and the ladies in the cashier and loan department. Everybody was professional and extremely nice to work with. My car was done within 24 hours and I couldn't be any happier. Great team. More

Great Service! Excellent Staff! Service department is outstanding! Car done exact time it was promised. Waiting area is comfortable & is stocked with all your needs including WIFI Service department is outstanding! Car done exact time it was promised. Waiting area is comfortable & is stocked with all your needs including WIFI access. Thank you. More

Great People and Service I have always had a pleasant experience at Heritage Cadillac. The people there have always been professional and courteous. Burrell Henry was my ser I have always had a pleasant experience at Heritage Cadillac. The people there have always been professional and courteous. Burrell Henry was my service person and did a great job keeping me updated with the progress of the service on my vehicle. More

Excellent customer service from everyone (Frank, Keith and Michael) that was involved during my visit. My car was serviced and delivered on time. Thank you. from everyone (Frank, Keith and Michael) that was involved during my visit. My car was serviced and delivered on time. Thank you. More