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Heritage Chevrolet Buick Owings Mills

Owings Mills, MD

4.9
1,346 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chevrolet Buick is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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11234 Reisterstown Road

Owings Mills, MD

21117

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Showing 1,346 reviews

September 23, 2012

Stockton and Jerome had me smiling from when I walked into the Dealership until I left! I was able to purchase a 2011 Impala and they placed an "high" offer on my 2002 Impala to make sure I would be abl More

by Ayorkor0821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 02, 2012 -

Heritage Chevrolet Buick Owings Mills responded

Good afternoon, Ayorkor0821 . In response to your review, I want to take the time to thank you for praising our dealership. Heritage Chevrolet Buick Owings Mills works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Ayorkor0821 and have a great day! http://www.facebook.com/HeritageChevyBuickOwingsMills

April 25, 2012

Stockton and Chris make the perfect team! I was able to choose a car that suits my needs for me and my family. They were very knowledgeable and understood what my expectations were and made our goals. More

by ginserto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
stockton and chris
May 02, 2012 -

Heritage Chevrolet Buick Owings Mills responded

Hello Ginserto, Heritage Chevrolet Buick Owings Mills would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with the team! Thank you again for your review.

April 02, 2012

We purchased a 2007 Chevy Equinox. The car was very dirty on the inside. We spent most of the next day cleaning it. There were stains on the carpet and seats that we were able to get out with a little carpet More

by mvstencil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Cannon
Apr 04, 2012 -

Heritage Chevrolet Buick Owings Mills responded

In response to the customer’s review, Heritage sincerely apologizes for any inconveniences the customer had experienced during their visit. We have advised our Detail Department about the preparation of our inventory. The manager of the clean up department was not present when that unit was cleaned. The vehicle was not cleaned to our standards. I apologized for the unacceptable presentation of our inventory and we offered a full detail to the customer at another time. We will also provide them with a keyless remote entry for the vehicle. The customer had not complained to management about their concerns and we were unaware of the situation. Now that we are aware, we aim to completely satisfy the customer. We would like to thank them for their business and we appreciate the opportunity to make them a Heritage Customer For Life! Robert Lee General Sales Manager Heritage AutoPark rlee@mileone.com

March 05, 2012

This is not my first experience, when working with Mr. Jerome Nelson. Mr. Nelson is a wondeful guy. He is fantastic! His knowledge and friendliness made my experience quick and easy when purchasing my 201 More

by ttimmons1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerome Nelson
February 26, 2012

Mike was fantastic. Definitely an asset to the organization. His knowledge, friendliness & knowledge made for a quick, easy and painless experience. I would recommend this dealership to anyone a More

by Patrickkruse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Allen
Nov 01, 2016 -

Heritage Chevrolet Buick Owings Mills responded

Hello Patrick! Heritage Chevrolet Buick Owings Mills would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Mike and the team! Thank you again for your review.

February 25, 2012

They were excellent in every step of the transaction. The entire staff was friendly to my family. They were very honest, and they even matched a competitor's price. I love this dealership. This is the only t More

by gradon12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Allen, Gordon James
Nov 01, 2016 -

Heritage Chevrolet Buick Owings Mills responded

Good afternoon! Heritage Chevrolet Buick Owings Mills would like to congratulate you on your new vehicle! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

February 24, 2012

I was looking for a C5 Corvette with low mileage and found one at Heritage Chevrolet Buick. As I am a very particular customer, I started emailing Steve Oxendine and asking a number of questions about t More

by Mike803
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Oxendine, Jerome Nelson, Gordon James
Nov 01, 2016 -

Heritage Chevrolet Buick Owings Mills responded

Mike - Thank you for your encouraging review of Heritage Chevrolet Buick Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thank you again and have a great day.

January 29, 2012

I was having such a hard time getiing a loan to purchase a car that I had gave up.Ed called me once and I told him that I was waiting for paperwork to get completed.he said okay, and that was that.When I fi More

by angela20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Edward Wojcik
January 14, 2012

I was interested in purchasing a 2012 Chevy Equinox 1LT and found a vehicle that matched my description through Google. The dealership that had this vehicle was Heritage Chevrolet-Buick, Inc. I went to t More

by badchild1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cannon, John Cannon
January 09, 2012

I was looking for a chevrolet pickup. Went online and I was looking for a chevrolet pickup. Went online and found a great deal at Heritage Chevrolet. The salesman was the best I have ever dealt with. Alo More

by ericbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ed Wojcik,Gordon James,Steve Oxendine, Steve Oxendine
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