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Heritage Chevrolet Buick Owings Mills

Owings Mills, MD

4.9
1,354 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chevrolet Buick is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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11234 Reisterstown Road

Owings Mills, MD

21117

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Showing 1,354 reviews

March 09, 2022

This has been the best car buying experience. William went above and beyond to find all the features I wanted in 1 car. He is very knowledgeable and didn’t try to pressure me into a car just f More

by Tyra_143
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Butler, Mike King , Josh Wolf
March 08, 2022

My morning started at 7:30am at the service center at Heritage to get a oil change and diagnostic on my 2014 Jeep Patriot. I was told 2 hours later that I needed a new engine over $5000 in work. I wasn't More

by capricorn_hunnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Butler, Mike King , Tiffany Inoma
March 07, 2022

William Butler rocks -love the team work, won't shop anywhere else!! Got something better than what I originally wanted for a great deal & Donte kept it within my range! More

by cherylstair1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dontae` Davis, William Butler, Mike King
March 05, 2022

Smooth process and very communicative. Kept me abreast at every step and they bent over backwards to make my experience exceptional! More

by msbranham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Butler, Mike King , Josh Wolf
March 04, 2022

I worked with over 5 people at this dealership and everyone was so so friendly and helpful. What sold me on this dealership was that they brought a car to me, at my house, to test drive! Best customer More

by Mrowe3633
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler, William Butler, Ryan Craig, Tiffany Inoma
March 03, 2022

Well to start we had some issues but the sales manager (Ryan craig) listen to my issues and without hesitating said we will be happy to fix your concerns. Put me in a rental that they paid for till my Bla More

by jstickel69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DARION TUCKER. ?? ?? ?? ?? ?? , William Butler, Ryan Craig, Josh Wolf
Mar 04, 2022 -

Heritage Chevrolet Buick Owings Mills responded

Thank you for sharing feedback about your experience with Heritage Chevrolet Buick Owings Mills. We sincerely apologize for the issues you’re experiencing with your vehicle and greatly appreciate you taking the time to speak with our Service Director, Mike Schildt Jr. We were glad to address your concerns as soon as possible and work towards a solution. As discussed, we have scheduled an appointment for you to bring your vehicle back to the store for repairs. In the meantime, if you have any additional questions or concerns, please contact our General Manager, Mike King, directly at mking@mileone.com or 410.352.6103 so we can ensure your experience is consistent with the high standards that match our reputation. Again, thank you for your feedback and we look forward to seeing you soon.

March 01, 2022

Clean environment everyone is very helpful knowledgeable in there jobs very courteous dresses nice very mannerly More

by Butta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Butler, Ryan Craig
March 01, 2022

Very very kind and amazing. Came in and got just what I wanted. I recommend EVERYONE to come here and see Will. Super excited about my new suv 😍 More

by violetjackson0325
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Butler, Josh Wolf
March 01, 2022

The Heritage Chevrolet Buick dealer is a very great company. Shaun Little who attended to me is a brilliant and caring professional. Little makes me to keep coming back to Heritage each time I need a c More

by Ademola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Inoma
February 25, 2022

I had a good experience with William Butler and all the staff. More then I expect it I love which they did for me keep the good work that you do. More

by mlassitersr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schildt Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Sheely
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dontae` Davis, Gordon Blevins, William Butler, Mike King , Josh Wolf
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