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Heritage Chevrolet Buick Owings Mills

Owings Mills, MD

4.9
1,335 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chevrolet Buick is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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11234 Reisterstown Road

Owings Mills, MD

21117

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Showing 1,335 reviews

June 05, 2020

Quick, efficient, affordable service in a COVID compliant setting.. The staff in the service area even moved a chair outside when the air conditioning caused breathing difficulty for me, The gentleman even w More

by Smitchell310
Recommend Dealer
Yes
Employees Worked With
Calvin Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vivian Brunson, Jerome Brown
Jun 06, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Thank you for your positive review. We're glad to hear that you found our team here at Heritage Chevrolet Buick Owings Mills so helpful. We want all our customers to feel this way when leaving our dealership!

June 04, 2020

Best Buying Experience William is very polite and professional. His approach to sales is quite relaxed and I didn't feel rushed or pressure to purchase the car. He listened More

by tdgload
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Lesueur, William Butler
Jun 06, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Chevrolet Buick Owings Mills. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 04, 2020

This dealership wasExtremely nice and made me feel like This dealership was Extremely nice and made me feel like I was part of the family!! I would do business with them anytime. A five star for sure More

by tanyabx9773
Recommend Dealer
Yes
Employees Worked With
William Butler
Jun 06, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 04, 2020

William reached out to me when I was not expecting to buy a new car in fact my previous car was giving me problems. He was personable, friendly, honest and hilarious! I left the dealership feeling great abou More

by Ashley
Recommend Dealer
Yes
Employees Worked With
Ebenezer Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Butler
May 28, 2020

Easy to make appointment. Car ready same day. Send text message on updates. Keep updated on warranty. Made safe for vivid 19. Curtesy calls and thank you messages More

by Vernetta.Foreman
Recommend Dealer
Yes
Employees Worked With
Jerome Brown
Jun 01, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Hi Vernetta, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2020

Wonderful service here. Took my Corvette to get an alignment and oil change. Sean is a wizard with cars. Stephanie was incredible. Her customer services was second to none More

by Cjenkins
Recommend Dealer
Yes
Employees Worked With
Sean was incredible , Stephanie Spindler
May 15, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Hi, thank you so much for your positive comments about Heritage Chevrolet Buick Owings Mills! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Chevrolet Buick Owings Mills!

May 06, 2020

I Purchased a used car had some issues with pulsating in the brakes I brought it back no problems I got a loaner car they took care of it put new rotors on my vehicle I’m very pleased with the professionali More

by jdelucia
Recommend Dealer
Yes
Employees Worked With
Erick Douglas, Joe Konish, Stephanie Spindler
May 07, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Congratulations on your new vehicle! We're so happy we could help you out with your brakes. If you have any additional concerns about your new vehicle, we will be more than happy to assist you! Take care!

May 06, 2020

Great service advisor Vivian she gives u the facts the why, what's wrong & how they can make repairs in a timely manner. Heritage is the best place to have ur Chevy repaired. I've been buying cars since More

by Jeffersonhoops
Recommend Dealer
Yes
Employees Worked With
Larry Proffitt, Vivian Brunson, Stephanie Spindler, RICKY WALSTON, James Linthicum
May 07, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jun 02, 2021 -

Jeffersonhoops responded

I services my car on a Saturday. I had a flat tire i was told there were no open spots but My Amazing Service Advisor said she would do her best to get it in. Vivian delivered once again, my car was totally repaired and is ready for the road. Thank you so much Heritage and Vivian for simply being the best in class once again!!! I have been driving GM cars for over 37years!! Vivian is the Best service Advisor i have ever worked with!! Thank you so much!! Loyal customer!

April 19, 2020

I was pleased with the whole experience and everyone was kind and professional ......thanks again I will definitely come again for any issues dealing with my truck More

by Nina crosby
Recommend Dealer
Yes
Employees Worked With
Vivian Brunson
Apr 19, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Nina, thanks for your great review, and for giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call. Have an awesome day!

April 17, 2020

Great service and excellent customer service every time I’ve visited the Owings Mills location. I’ve never been disappointed. Everyone is willing to help and if they don’t know, they’ll find someone who kn More

by Madonna P.
Recommend Dealer
Yes
Employees Worked With
Vivian Brunson, Stephanie Spindler
Apr 18, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Madonna, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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