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Heritage Chevrolet Buick Owings Mills
Owings Mills, MD
1,335 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chevrolet Buick is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,335 reviews
February 02, 2020
Jerome Brown was amazing from time i dropped car off til pick up. He made sure I had my car back in a good time. He was in contact with me and had updates. He really made my experience great. pick up. He made sure I had my car back in a good time. He was in contact with me and had updates. He really made my experience great. More
by Ebby9415
Employees Worked With
Jerome Brown
January 30, 2020
Need to have better service on Saturdays because I made an appointment at 11 and I didn’t get out of there until 130 so I think you guys need to hire more people on the weekends an appointment at 11 and I didn’t get out of there until 130 so I think you guys need to hire more people on the weekends More
by Rosco
January 29, 2020
Made things right I had a visit with the service department and they ended up doing a bunch of work on a car that we bought a year ago.. 2014 Cruze.. Obviously the deal I had a visit with the service department and they ended up doing a bunch of work on a car that we bought a year ago.. 2014 Cruze.. Obviously the dealership and service department is a business and there to make money. It is very easy for a service department to give you the fear that your car needs all this work and how urgent it needs to be done and stretch the truth some to gain more business. I am not going into what upset me BUT when my concerns were brought to Mike Schilt, He was professional, nice and he got results right away.. He is fair.. I will come back and tell everyone else the same.. It is because of Mike.. They do good work but you really need a great manager to go to bat for you if needed. More
by Beth
Employees Worked With
January 16, 2020
Very friendly, will return because of him. Answered all my questions, very respectful. Advised what was needed and the reason why as well as what would happen in the future. my questions, very respectful. Advised what was needed and the reason why as well as what would happen in the future. More
by Deasjab
Employees Worked With
Jerome Brown
January 05, 2020
Overall car buying experience was very good. Sales staff, management, and financing staff were all very friendly and made the whole experience very nice. The vehicle purchased was as advertised with no hidde management, and financing staff were all very friendly and made the whole experience very nice. The vehicle purchased was as advertised with no hidden fees and they gave me a fair price for my trade. I would recommend this dealership to others based on my experience. More
by Jmfritts87
January 03, 2020
They were courteous and timely which is what service is about. They had a comfortable and clean waiting area as well with clean bathrooms, boom about. They had a comfortable and clean waiting area as well with clean bathrooms, boom More
by dixondoug777
Employees Worked With
Vivian Brunson
January 03, 2020
We came down from PA and had a great experience. The staff was very knowledgable, responsive, and friendly. Thanks Michael! I love my new truck! staff was very knowledgable, responsive, and friendly. Thanks Michael! I love my new truck! More
by MichelleY
December 29, 2019
Customer service was amazing. Dontae was easy to work with and very friendly . Overall a smooth and great experience . Highly recommend for anyone looking for a new or used car ! with and very friendly . Overall a smooth and great experience . Highly recommend for anyone looking for a new or used car ! More
by fadicamaro
December 26, 2019
Great people great place to buy a car. They really took care of me. I got a great interest rate and I'm very pleased. Thank you so much care of me. I got a great interest rate and I'm very pleased. Thank you so much More
by paul4552
Employees Worked With
December 20, 2019
Outstanding service and customer service. The courtesy ride to and from the dealership was great. The dealer hospitality in the break room was great. I Love my new dealership. ride to and from the dealership was great. The dealer hospitality in the break room was great. I Love my new dealership. More
by Ben Haire
Employees Worked With
Stephanie Spindler, Harry Crosby
