- Chevrolet SS
Vivian, Thank you for the excellent care for my baby. I couldn’t have ask for better service. I will see you soon, for regular servicing. Butch
We found the vehicle we wanted and each person we dealt with was friendly, not pushy at all. We drove from Jersey to Baltimore to get it, and didn't spend hours completing the transaction. Even when we turned down a few of the extra services they offer, no one pressured us to purchase them. Great experience!
Employees Worked With
Other Employees :
- Harley Jane
First of all my brother –in-law and sister suggested I give Heritage Chev Buick Owings Mills, MD, a chance because they purchased a truck several years and it was a no hassle and honest deal. Sooooo with that recommendation, I gave them a try.
Discovery: Excellent sales team – Russell Macey, Jr. and Jerome Nelson, Jr. Russ, the internet manager, followed up with my online message and pulled me in. The closer, Jerome, was informative, extremely patient, kind and FUNNY. ( I was pleased that they accepted my trade-in.) A special thanks to Vincent Gross, the finance manager. In fact everyone that I met in the dealership last night was friendly and waiting to assist.
In sum: Until I arrived at Heritage, I dreaded stepping into a dealership. The Heritage Team made it a pleasant experience. So pleasant - that I would like to stop in once a month and say “hey, what is going on”. ?
Hugs, Harley Jane